Pet Groomer

Pet Groomer

Pet Smart’s Pet Stylist (Dog and/or Cat Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best‑in‑class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility for cleanliness and pet health and safety standards.

• Paid Weekly
• Health & Wellness Benefits*
• 401k Plan with company match
• Paid Time off for full‑time associates
• Associate discounts
• Tuition Assistance
• Career pathing
• Development opportunities

• Independently perform full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart’s bathing standards and procedures.
• Recommend additional health and wellness solutions with pet parents based on pet’s needs.
• Be responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Conduct salon appointment reminder calls, maintain client records and consult with pet parents on services offered.
• Perform check‑in and check‑out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promote opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area by performing maintenance throughout the day including end‑of‑day cleaning in accordance with the maintenance checklist.
• Take immediate action when a sick or injured pet is identified in the store; transport to the vet as needed.
• Assist and work in other departments as required. Other duties may be assigned.
• Participate in our culture of Belonging and Recognition.
• Follow all Company Policies and Procedures.

• Prior grooming experience; or at least 6 months of experience in the Stylist in Training job with successful completion of Pet Smart’s Salon Academy training and safety certification program or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise osure to live animals and their handling is common.

Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

* In accordance with the Affordable Care Act (ACA), associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.

Applicants must be over the age of 18 (except…