Park Ranger Senior

ARIZONA STATE PARKS AND TRAILS

Connecting people with the outdoors and history of Arizona to create a lifetime of memories.
To learn more about Arizona State Parks and Trails, visit our web site at
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

Address: 38144 South US HWY 180-191, St. Johns, AZ 85936
(11 mi. S of St. Johns on Hwy 191)

Salary: $20.00 - $22.00 / per hour
Grade: 17
Closing Date:
September 22, 2026

Under minimal supervision, serves in a leadership role performing a variety maintenance and assisting administrated work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

• Outdoor Recreation & Programs:
  Host visitors, help train staff and volunteers, conduct interpretive programs, and lead guided walks or hikes. Provides information in response to visitor questions, direction, guidance, and concerns. Update social media Facebook page and create interpretive videos to promote the park, nature, and conservation.
• Customer Service:
  Provides customer service by phone, in-person, or other methods to respond to public inquiries about park hours, accommodations, and reservations.
• Cash Handling & Administrative Functions:
  Perform cashier duties at Contact Station/Gift Shop, run reports, collect and account for fees for park admission and store purchases/souvenir orders. Assist park management with day to day operation needs and serve as a designated lead when management is not available.
• Public & Staff Safety:
  Promote the safety of park visitors, enforce park rules, protect park resources, utilize two-way radio communications system, confers with local officials and law enforcement officers, completes all necessary reports concerning incidents. Assists park management with maintaining/inspecting park infrastructure and training implementation/development.
• Maintenance:
  Serve as maintenance lead for park infrastructures and equipment for the park. Oversee and train rangers on proper landscaping and other related maintenance techniques on park upkeep and preventative maintenance duties. Troubleshoot, repair and install restroom fixtures/toilets, build fences, perform trail maintenance, general plumbing, preventative maintenance, landscaping, minor electrical repairs/troubleshooting, oil changes/fluid maintenance of vehicles/equipment, and septic/water system maintenance.
  Lead and assist in training of subordinate staff and volunteers. Oversees inmate work crews and remains in compliance with Department of Corrections training and standards.
  Other duties as assigned as related to the position.

Knowledge of:
Principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/artifacts and general/natural resources to visitors; basic maintenance strategies, and general office procedures.
Skill in:
Public relations and information dissemination; service orientation; critical thinking; active listening; driving and operating automotive equipment; basic curatorial techniques; natural resource management, basic maintenance troubleshooting, repair and preventative maintenance skillsets in areas such as landscape, plumbing, electrical and general construction/building maintenance; multi-tasking; and deescalation techniques.
Ability to:
Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; perform basic maintenance repairs,; deescalate upset or non-compliant visitors; train new staff in policies and procedures.

Two years of experience equivalent to a Park Ranger Assistant or one year as a Park Ranger, OR three years of work experience in customer service,…