Quality Assurance Engineer

ISCHEBECK USA, INC. is the North American subsidiary of Friedr. Ischebeck GmbH, a long-established German company recognized in the construction industry for innovative formwork, trenching, and geotechnical solutions. Founded in 1881 and still family-owned in its fifth generation, the parent company provides deep expertise and a strong legacy of quality. ISCHEBECK USA, INC., incorporated in 2009, combines this heritage with local market knowledge to serve customers across North America.

With support from the parent company, the team delivers original, high-quality solutions manufactured in the United States. Applicants can expect to join a stable, engineering-focused organization committed to innovation and practical problem-solving for construction professionals.

Position Title: Quality Engineer

Department: Quality / Manufacturing

Reports To: Quality Manager / Plant Manager

Location: Manufacturing Site

Employment Type: Full-time

The Quality Engineer is responsible for ensuring product and process quality within a manufacturing environment. This role supports daily production quality activities, supplier quality, customer complaint resolution, quality audits, calibration, documentation, and continuous improvement of the site's Quality Management System.

The Quality Engineer acts as a key quality contact between customers, suppliers, production teams, and headquarters to ensure compliance with internal requirements, customer specifications, ISO 9001, and applicable U.S. standards (ASTM, ACI, etc.).

• Monitor product quality throughout the manufacturing process
• Identify, analyze, and resolve quality issues affecting production
• Support continuous improvement activities to reduce defects and nonconformances
• Work directly with production teams to address quality concerns in real time
• Verify that products meet internal, customer, and regulatory requirements
• Review manufacturing processes for quality risks and improvement opportunities

• Perform incoming goods inspections on raw materials, components, and purchased products
• Verify that supplier materials meet specifications and quality standards
• Document and communicate supplier quality issues
• Coordinate with suppliers to resolve nonconforming material concerns
• Support supplier corrective action activities when required
• Monitor supplier quality performance and recommend improvements

• Conduct regular quality checks on the production floor
• Perform process audits, product audits, and compliance checks
• Identify deviations from procedures, specifications, or work instructions
• Document audit findings and inspection results
• Follow up on corrective actions from shop floor audits
• Promote quality awareness and compliance within production teams

• Develop and maintain quality control plans
• Create and update inspection procedures
• Prepare and maintain work instructions related to quality activities
• Ensure inspection methods and acceptance criteria are clearly defined
• Maintain accurate quality records and documentation
• Support document control activities related to the Quality Management System

• Investigate internal and external quality issues
• Lead or support root cause analysis activities
• Use quality tools such as 8D, Root Cause Analysis, CAPA, FMEA, Nonconformance reporting
• Define corrective and preventive actions
• Track corrective actions through completion
• Verify the effectiveness of implemented actions
• Ensure lessons learned are incorporated into processes and procedures

• Manage customer complaints related to product quality
• Coordinate complaint investigations with production, suppliers, and headquarters
• Communicate investigation results and corrective actions to relevant stakeholders
• Ensure timely response and closure of customer complaints
• Maintain customer complaint documentation and records
• Support customer audits or quality-related customer requests as needed

• Prepare regular quality reports for management review
• Track quality metrics, defects, nonconformances, and corrective actions
• Maintain inspection records, audit reports, and test documentation
• Support data analysis to identify quality trends
• Provide quality performance updates to internal teams and headquarters
• Ensure quality records are accurate, complete, and properly stored

• Support the implementation and maintenance of the site's Quality Management System
• Maintain and improve the QMS in accordance with ISO 9001
• Ensure compliance with applicable U.S. standards
• Support internal and external audits
• Assist with management reviews and QMS performance reporting
• Identify and implement improvements to quality processes and procedures
• Promote a culture of continuous improvement and quality ownership

• Train production personnel on quality-related topics
• Support…