Team Member, Petsense
Listed on 2026-06-26
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Retail
Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply.
Overall
Job Summary:
This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.
As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:
- Thank the Customer
- Engage with the customer and/or pet
- Advise on products or services
- Make it Memorable
- Operate cash register/computer following established cash handling procedures
- Recover merchandise
- Participate in freight processing
- Complete Plan-o-gram procedures (merchandising, sets, resets)
- Assemble merchandise
- Perform janitorial duties
- Execute price changes/markdowns
- Assist customers with loading purchases
- Ensure the safety and well-being of live animals, including sanitizing tanks and caring for animals as required
- Complete all documentation related to these duties
- Experience:
No experience required; retail and/or pet/live animal knowledge preferred. - Education:
High school diploma or equivalent preferred; ability to read, write, and count accurately is essential regardless of education level.
Skills and Abilities
- Pet/live animal, pet food, and pet product knowledge preferred.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills with an ability to resolve issues ethically and with minimal conflict.
- Generally indoor environment with moderate noise.
- Hard surfaces like concrete and asphalt; adequate lighting and temperature.
- Shifts typically no less than 4 hours, possibly exceeding 8 hours.
- Promote a safe, productive environment following safety guidelines.
- Non-sedentary role requiring physical stamina to move throughout the store and outdoors.
- Operate store equipment safely and efficiently.
- Occasionally lift or reach overhead.
- Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
- Move throughout the store for entire shifts.
- Access all store areas safely.
- Operate POS systems and other equipment.
- Read, write, and count accurately for documentation.
- Transfer merchandise and live animals weighing up to 50 pounds.
- Complete required training and certification.
This overview is not comprehensive. All duties should be performed as assigned by supervisors.
Company BenefitsWe offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual circumstances.
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