Scan Receiving Trainer

At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. It is smart, highly driven people united in purpose to serve one another, and we encourage your energy and unique perspective to grow professionally, personally, and financially.

Scan and Receiver Trainer is responsible for training all store Scan Coordinators within a region on how to change and update all price signs and tags throughout the store for each weekly special.

Scan Duties

• Train the Scan Coordinators on the process of receiving and reviewing new price lists from the Support Center on a weekly basis;
• Ensure the team is accurately trained on the process of removing and replacing expired price tags and producing additional signs when needed;
• Train the team on how to properly handle the scanner machine, perform daily price audits, and generate reports to ensure that all prices of merchandise/products are updated;
• Ensure all Scan Coordinators are knowledgeable on the process of all ad events by putting up signs/tags of all items being advertised, including 1‑day sales, weekly ad, or monthly specials;
• Develop TMS to take inventory and examine merchandise to identify prices that need to be updated;
• Train and oversee TMs with changing shelves, racks, cases, bins, and tables with new prices;
• Compare merchandise prices, dates, and UPC codes to ensure that they are correct;
• Place orders for extra price tags based on merchandise on hand, customer demand, or advertised specials;
• Perform daily audits and generate reports to ensure that all prices of merchandise are updated.

Receiving Duties

• Develop and implement training programs for new hires and ongoing training for existing receiving staff;
• Facilitate hands‑on training on receiving processes including receipt verification, quality control checks, and inventory management;
• Teach staff on how to properly use receiving/scanning software and equipment;
• Maintain up‑to‑date knowledge on industry best practices and applicable regulatory guidelines, incorporating them into training materials as necessary;
• Evaluate the performance of receiving staff, provide feedback, and develop improvement plans when necessary;
• Collaborate with store managers and supervisors to understand and address training needs;
• Ensure compliance with all safety and sanitation regulations;
• Resolve any issues or problems that arise in the receiving department, providing solutions and guidance.

Other Duties

• Maintain constant and consistent communication with supervisors, submit Self‑Accountability paperwork when requested, and complete other job‑related duties;
• Visit all assigned stores on a weekly and consistent basis;
• Acquire information—observing, receiving, and otherwise obtaining information from all relevant sources;
• Use deductive reasoning to apply general rules to specific problems to produce sensible answers;
• Communicate with trainers, peers, or subordinates by telephone, in written form, by email, or in person;
• Perform all other duties as assigned.

• Minimum 2 years of experience in Grocery/Retail;
• Minimum 1 year of experience in Supervisory/Leadership/Training role;
• Strong communication and time‑management skills;
• Strong computer/MS Office skills;
• Bilingual—English/Spanish preferred;
• Ability to travel to various stores throughout the region (may include Northern/Southern CA, AZ, and NV).

• Regularly required to stand for long periods, bend, stoop, sit, and use hands to handle objects, tools, or controls;
• Constant use of scanner/hand‑held control 90% of the time;
• Requires vision abilities that include close vision and the ability to adjust focus;
• Requires meeting strict deadlines (time‑sensitive);
• Requires being exact and highly accurate (importance of being exact or accurate);
• Work environment typical of a grocery store.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.