Merchandise and Stocking Associate

Position Summary

Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they have on their shopping list. From everyday needs to special occasions, members need you as their mini‑tour guide to take them to that special product. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick‑up orders or helping members while stocking shelves.

From unloading trucks in the summer to filling ice‑cream in the freezer, this fast‑paced job can be physically demanding – it’s like being paid to go to the gym! Be a part of a great team with a common goal – making sure members can find more of what they love, for less.

• You thrive in fast‑paced environments
• You keep member satisfaction as your top priority
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence
• You are able to pick up boxes and other heavy objects weighing more than 25 pounds

• Promptly unload trucks
• Assist fellow associates as needed throughout the store
• Sort and stock products on shelves and in the backroom
• Engage with vendors and drivers with a positive attitude
• Maintain a clean, neat, and member‑ready area

• Provide member service by acknowledging the member and identifying member needs; provide guidance and support regarding self‑service technology; assist members with purchasing decisions; locate merchandise; resolve member issues and concerns; promote the company’s products and services.
• Maintain safety of the facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following steel standard guidelines, and correcting and reporting unsafe situations to management.
• Maintain the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise; identifying shrink and damages; securing fragile and high‑shrink merchandise.
• Monitor food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed; ensure prominent display of promotional and seasonal merchandise.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; applying these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Ensure club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging; ensuring products are selected and staged according to company policy and procedures.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

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