Auto Glass Installation Technician Trainee

Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite Safe Tech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

• Be paid to learn and apprentice the Safelite way, through hands‑on and classroom training, including observing and assisting in installing and repairing auto glass;
• Recalibrate automotive safety systems, troubleshoot and complete diagnostic testing;
• Provide additional services and products;
• Study and pass testing to become a Safelite‑certified Technician, embracing a positive attitude and following taught techniques;
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday;
• Perform other duties as assigned;
• Comply with all policies and standards.

• Competitive weekly pay starting at $19.25/hour, increasing to $22.75/hour after training and certification;
• Earn $5/set of wiper blades when added for customer safety;
• A benefits package valued at more than $10k, including 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days;
• Program to buy additional PTO or sell unused time up to 16 hours;
• Up to $5,250 annually in tuition reimbursement;
• Paid training and all the tools and resources you’ll need to be successful.

• High School Diploma or GED (preferred);
• Valid state‑issued driver’s license; any other license(s) required to operate a company vehicle;
• Must be 18 years of age or older.

• Regularly lift and carry up to 35 pounds and occasionally up to 50 pounds;
• Stand for extended periods, work in tight spaces, bend and twist body;
• Use a variety of hand tools and power tools safely and effectively;
• Operate a motor vehicle in accordance with all federal, state and local laws and be monitored via in‑cab vehicle safety camera and video surveillance technology;
• Maintain professionalism and passion for providing outstanding customer service and exceeding customer expectations;
• Safely work outside in a range of weather conditions and extreme temperatures for extended periods;
• Work with chemicals, including flammable chemicals, as applicable per the Safelite Way of Fitting;
• Work scheduled days with flexibility on start and end times to accommodate customer needs;
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues;
• Problem‑solving skills and ability to troubleshoot issues independently and collaboratively;
• Read, write and interpret English language and technical directions;
• Communicate orally (via phone) and written (via computer or other electronic means);
• Maintain a professional appearance, adhering to company dress code and PPE policies;
• Willingness to maintain stable performance under professional or personal pressure and/or opposition.

Safelite is an equal‑opportunity employer. We do not discriminate on the basis of any characteristic protected by law.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

This job description may be changed by the employer at any time.