Inspector, Social Work, Government Administration

Summary

The primary purpose of this position is to conduct initial, annual, special, and quality control housing inspections according to the U.S. Department of Housing and Urban Development (HUD) and Housing Authority of the Birmingham District (HABD or Agency) regulations. This incumbent also prepares and maintains related records and reports and evaluates the rent reasonableness of proposed rents and rent increases.

All activities must support the Housing Authority of Birmingham District's (HABD or Authority) mission, strategic goals, and objectives.

• Coordinates and conducts initial, annual, special, and quality control inspections for the Housing Choice Voucher ('HCV') and conventional public housing units Rental Assistance Program to ensure compliance with HUD and HABD Housing Quality Standards (HQS)
• Enters inspection data into a hand‑held computer or other computing systems.
• Prepares and maintains daily inspection logs and related reports; conducts inspections accordingly.
• Prepares and maintains unit inspection booklet; notifies the landlord of required repairs and follows up until unit is passed or disqualified.
• Prepares and sends appropriate correspondences related to inspection scheduling, payment abatements, and results of inspections.
• Assists with efforts to recruit and educate new landlords and retain current landlords.
• May be required to conduct inspections on non‑HCV or non‑public housing units.
• Evaluate the rent reasonableness of proposed rents and rent increases based on inspection results. Coordinates these activities with New Contract Specialists, Transaction Specialists, and Special Program Specialists.
• Receives and responds to inquiries and requests for assistance from co‑workers, property owners, landlords, tenants, etc., with courtesy and professionalism.
• Operates and maintains a vehicle and other equipment, such as a personal computer, printer, tablet, telephone, calculator, copier, fax machine, camera, circuit tester, measuring devices, scanner, etc.
• Interacts and communicates with various groups and individuals such as the immediate supervisor, other agency management and staff, other governmental agencies, residents, landlords, property owners, local code officials, and the general public.
• Maintains assigned vehicles and prepares maintenance records.
• Assists with applicant and participant orientation briefings.
• Maintains knowledge of HUD'S Housing Quality Standards, Fair Housing practices, Housing Administrative Plan, and completes ongoing training as required.
• Assists with clerical duties, including answering the telephone, copying and filing documents, preparing mass mailings, etc.
• Performs other related duties as assigned.

Job Knowledge: Exhibits essential knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of HABD. Uses appropriate judgment & decision‑making following the level of responsibility.

Commitment: Sets high‑performance standards; pursues aggressive goals and works hard/intelligent to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to and conveys an understanding of the comments and questions of others; listens effectively.

Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by…