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Shelter Case Manager

Job in Alton, Jefferson County, Alabama, 35015, USA
Listing for: The Salvation Army
Full Time position
Listed on 2026-09-21
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work, Family Advocacy & Support Services, Community Health
Salary/Wage Range or Industry Benchmark: 40000 - 45000 USD Yearly USD 40000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: Alton

The Salvation Army Midland Division Alton Shelter located in Alton, IL, is looking for a Shelter Case Manager. This individual will be responsible for providing case management services to Shelter clients. The individual in this position must also be able to perform duties in compliance with all active funding requirements and may be involved in reporting to grant funders. Position does not supervise other staff.

This is a full-time position, 40 hours per week, salary range is from $40,000- $45,000 per year.

We are located at 116 E 5th St, Alton, IL 62002.

Essential Functions

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

  • Conduct the initial intake assessment of newly admitted shelter residents to determine eligibility client needs.
  • Provide case management services to individuals and families in the shelter program using the Pathway of Hope approach and in accordance with the terms of all active grants.
    • Conduct pre-screening and intake of clients Pathway of Hope client tools.
    • Conduct goal setting steps with clients formulating change-oriented action plan.
    • Conduct follow-up case management meetings with clients.
    • Monitor and track the change goal attainment on the action plan.
    • Utilize the intake and assessment activities to determine client eligibility and to match clients with resources.
    • Identify and secure housing options, programs and and appropriate follow-up services for clients.
    • Develop safe discharge plans for clients when exiting the shelter.
  • Enter all client data, case management information and services into The Salvation Army Information Management System, (SIMS).
  • Maintain client files, complete required client tools and documents, share pertinent information with key staff, keep ongoing case notes of client’s progress and maintain case record in accordance with agency standards.
  • Provide information and referral to clients for barriers assessed, such as health, education, employment, housing, utilities, financial literacy, etc. to improve client functioning and eliminate barriers to increase assets and obtain more permanent housing.
  • Assist with other shelter duties as assigned.
  • Complete program documentation as mandated by contract and policy and procedure in the approved data management reporting system.
  • Propose to supervisor, and with approval, develop and implement programs for clients, conduct a life skill group periodically, or arrange for outside professionals to deliver the programs.
  • Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
  • Identify resources available in-service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
  • Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army and other agencies.
  • Record electronic and written client information in paper and computer records and maintain client confidentiality.
  • Record statistical data and provide statistical reports in a timely manner.
  • Case Manager will expend funding and in-kind gifts in a manner that conforms to spending deadlines and utilizes tracking methods prescribed by Salvation Army policy. All reports must be submitted in a timely manner.
  • Meet with supervisor regularly to communicate case management…
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