Warehouse Package Handler Lead

OnTrac is hiring a Warehouse Package Handler Lead. This position plays a crucial role in overseeing the offloading, loading, and sorting of packages for distribution. Our Package Handler Leads are the ultimate team players. They work closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values.

Location:

10738 Dutchtown Rd., Knoxville TN 37932

Pay: $18.90 per hour

Shift: Tuesday - Saturday from 4:30 AM to 1:00 PM. Hours are subject to change based on the needs of the business.

• Health & Protection
  • Medical, Dental, and Vision insurance; HSA and FSA options
  • Life and Disability coverage (basic and voluntary)
  • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Financial & Future
  • Competitive benefits and 401(k) with company match
  • Referral Bonus Program – up to $500 per referral!
• Time Away & Leave
  • Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
  • Paid Holidays
• Work & Life Support
  • Employee Assistance Program
  • Safe and clean work environment

• High school diploma or general education degree (GED) preferred
• 1 year of industry experience
• 1 year of leadership experience preferred
• Regularly lift, push, pull 25 - 35 lbs. Occasionally carry up to 50 lbs. and occasionally push or pull up to 150 lbs. using a pallet jack or gaylords to transport large packages.
• Must be at least 18 years of age
• Basic English language proficiency (spoken and written) required for understanding safety and operational instructions in a fast‑paced warehouse environment

• Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
• Train and guide Package Handlers, providing hands‑on demonstrations and ongoing performance feedback.
• Oversee package handling, sorting, and inspection processes to ensure accuracy, prevent damage, and avoid misroutes.
• Monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
• Check in/out third‑party drivers, verify credentials, and ensure proper documentation and manifest accuracy.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e‑commerce and product‑supply businesses, including five of the largest retailers in the U.S.

OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.