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Customer Experience & Billing Specialist
Job in
Alabaster, Shelby County, Alabama, 35007, USA
Listed on 2026-09-09
Listing for:
Matter Management Enterprises, LLC
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Matter Management Enterprises, LLC seeks a Customer Service Specialist to greet customers, handle inquiries and ensure accurate data entry and billing processes. You will support collections, rates and account status with a focus on prompt responses.
You will coordinate between customers and internal teams, maintain records, generate reports, and participate in training to uphold service standards and safety. This role emphasizes clear communication and reliable problem solving.
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