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Bilingual Customer Service Rep

DSNP Senior Member Services Navigator

Job in Alameda, Alameda County, California, 94501, USA
Listing for: Alameda Alliance
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30.26 - 45.4 USD Hourly USD 30.26 45.40 HOUR
Job Description & How to Apply Below
A regional health services provider in Alameda, California, seeks a Member Service Navigator III. This role involves responding to member inquiries about health plan benefits, ensuring compliance with regulatory standards, and providing support in a high-volume environment. Candidates should have customer service experience and be bilingual in English and another language. The position offers a salary range of $30.26 - $45.40 hourly and requires adaptability, strong problem-solving, and communication skills.
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Position Requirements
10+ Years work experience
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