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Member Services Specialist
Job in
Alameda, Alameda County, California, 94501, USA
Listed on 2026-06-22
Listing for:
DeKalb Health
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
DeKalb Health is seeking a Member Services Representative I to be the primary contact for inquiries concerning claims and benefits. This hybrid role, based in Alameda, requires excellent communication skills and a focus on customer service.
The successful candidate will respond to member inquiries through phone, email, and chat, ensuring timely and accurate documentation of all interactions. A high school diploma is required, with a preference for a Bachelor’s degree or equivalent experience.
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