Bilingual Member Services Specialist; Health Plan
Job in
Alameda, Alameda County, California, 94501, USA
Listed on 2026-08-26
Listing for:
A-Line Staffing Solutions
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
A-Line Staffing Solutions is hiring for an onsite Member Services Representative in Alameda, CA. The role focuses on high-volume inbound calls, multi-channel support (phone/email/chat), and accurate CRM documentation. Bilingual Spanish/English required to assist health plan members and providers.
You will explain benefits, eligibility, claims, and authorizations, handle documentation across systems, and strive for first-call resolution under pressure in a fast-paced call center environment.
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