Business Analyst - Veeva CRM at Apptad Inc Alameda, CA

Job Description:

We are looking for a highly skilled and strategic Senior Business Analyst / Product Analyst to drive data-informed decision-making across product portfolio. In this role, you will serve as a Subject Matter Expert (SME) for pharmaceutical sales, marketing access, and commercial operations. We are seeking a highly experienced Pharma Commercial Domain Expert to join our Life Sciences team, with a focus on enabling internal and external stakeholders through strategic domain leadership, training, and solution contextualization.

This role is pivotal in driving Veeva CRM capability-building, supporting client solutioning, and aligning project delivery with pharmaceutical commercial best practices. Collaborate with cross-functional teams to guide delivery execution, support pre‑sales activities, contribute to proposal and solution accelerator development, and deliver structured training programs to scale internal expertise.

• 10 Years of experience in Pharma commercial roles (within industry, consulting, or IT services)
• 8 Years of experience in Medical Affairs, Market Access, Commercial Operation and Agile, JIRA
• Prior experience in working on Agile/Scrum projects with exposure to tools like Jira
• Exposure to Veeva Vault (Promo Mats / Med Comms);
  Experience with Salesforce platform and integrations
• Familiarity with Digital experience platforms, content management systems, and marketing tools used in medical and commercial contexts
• Strong proficiency in tools such as Aha, JIRA, and data visualization platforms (e.g., Tableau)
• Awareness of AI/ML applications in commercial analytics;
  Understanding of market access strategies and KOL engagement
• Collaborative mindset; comfortable working across delivery, product, and sales functions
• Ability to distill complex industry concepts into digestible insights for technical and non-technical audiences
• Self-driven, organized, and adaptive in a fast-paced environment;
  Problem‑Solving and Analytical Thinking
• Communicate effectively with internal and customer stakeholders;
  Communication approach: verbal, emails and instant messages
• Capability to troubleshoot and resolve issues efficiently;
  Provides regular updates, proactive and due diligent to carry out responsibilities

• Gather, analyze, and document detailed business requirements from stakeholders
• Translate business needs into clear, actionable functional and non-functional specifications for development teams
• Collaborate with technical teams to design and propose technology-driven solutions that address business challenges
• Demonstrate a strong understanding of how digital tools and platforms can enhance customer and user experiences
• Analyze existing business and digital processes to identify gaps, if any
• Propose and drive improvements to streamline operations and enhance effectiveness
• Develop well‑structured user stories and comprehensive acceptance criteria to guide development and testing efforts
• Define test strategies and detailed test plans;
  Execute functional, integration, regression, and UAT testing to ensure product quality and compliance
• Support product owners in refining and prioritizing the product backlog
• Facilitate knowledge transfer and support training and change management initiatives