Sr IT Project Manager - Agile Delivery & Operations

Sr IT Project Manager
- Agile Delivery & Operations

Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI! We are looking for a Sr IT Project Manager
- Agile Delivery & Operations to join our growing team in Alameda, CA!

Role
- Sr IT Project Manager
- Agile Delivery & Operations

Location
- Alameda, California (Onsite for the initial 2/3 months, and then hybrid).

Overview

We're looking for a seasoned Senior Project Manager/Technical Program Manager to own the coordination and delivery of complex, cross-functional software initiatives. This role sits at the intersection of Agile delivery management and operational execution — you'll be equally comfortable running a sprint retro and troubleshooting a live demo in front of senior executives. The ideal candidate thrives in ambiguity, brings structure to fast-moving technical teams, and is fluent in using AI tools to scale their own effectiveness.

Key Responsibilities

• Cross-functional delivery coordination:
  Serve as the central point of coordination across software development, product management, and operations teams, ensuring deliverables are scoped, tracked, and landed on schedule.
• End-to-end SW program ownership:
  Manage delivery of technical initiatives spanning infrastructure builds, automated test tooling, telemetry/debug systems, and large-scale data pipelines — often supporting hardware/device validation and bring-up processes.
• Quality and readiness gatekeeping:
  Act as a checkpoint between engineering completion and downstream production or factory release, ensuring software meets validation and calibration standards before sign-off.
• Operational management:
  Take hands-on ownership of operational functions such as tech support workflows, community/user engagement programs, and device or fleet management — not just software timelines, but the people and processes that support them.
• Data pipeline alignment:
  Coordinate closely between teams generating data and teams consuming it (e.g., research or product teams), ensuring outputs match evolving downstream requirements, including transitions between different data sourcing methodologies.
• Executive-facing demo management:
  Plan, script, and run live product demos for senior leadership and executive audiences, including real-time troubleshooting and contingency management to ensure flawless execution under pressure.
• AI-native reporting and tracking:
  Build or leverage AI-powered agents and dashboards to automatically track deliverables, flag risks, and generate stakeholder-ready status reports — reducing manual reporting overhead and improving visibility.
• Stakeholder communication:
  Translate technical progress and blockers into clear, concise updates for both engineering leadership and non-technical executive stakeholders.
• Process innovation:
  In situations with no existing playbook, prototype new workflows and approaches, then codify learnings into standard operating procedures (SOPs) that scale across the broader team or organization.
• Team leadership:
  Manage and mentor a small team or group of coordinators/contributors supporting operational functions, fostering an AI-forward, efficiency-driven culture.

Requirements

• 8+ years of experience in technical program/project management, ideally within software engineering or hardware/software integration environments
• Strong working knowledge of Agile/Scrum methodologies, with proven experience running sprint ceremonies, backlog grooming, and iterative delivery cycles
• Demonstrated experience coordinating multiple engineering teams simultaneously, with strong prioritization and risk management skills
• Comfort operating in high-visibility, high-pressure settings (executive demos, live troubleshooting)
• Familiarity with AI/automation tools for reporting, tracking, or workflow optimization
• Excellent written and verbal communication skills, with the ability to flex between technical and executive audiences

Must Haves

• Experience coordinating multiple cross-functional teams (Engineering, Product, Operations)
• Hands-on…