Senior Compliance Operations Manager

Senior Compliance Operations Manager page is loaded## Senior Compliance Operations Manager locations:
Alameda, CAtime type:
Full time posted on:
Posted Todayjob requisition :
JR6796
** SUMMARY/JOB PURPOSE****:
** The Senior Compliance Operations Manager will assist in maintaining and enhancing the organization’s Compliance Program. This individual will be responsible for developing, implementing, and supporting healthcare compliance practices, systems, and processes, with an emphasis on business integrity, operational excellence, and practicality. This individual will be responsible for evaluation of materials submitted for review and approval, including serving as the owner of the company’s HCP engagement system.

This role requires data-driven analysis and familiarity with Physician Payments Sunshine Act (Open Payments) transparency reporting requirements, strong investigative capabilities, and expertise in conducting risk assessments, audits, and monitoring activities. The essential business partners for this role are corresponding positions in Sales, Marketing, Market Access, Commercial Strategy, Analytics & Operations, Medical Affairs, Information Technology (IT), Legal Affairs and Human Resources (HR).
** ESSENTIAL DUTIES/RESPONSIBILITIES:
*** Responsible for the support and execution of the audit and monitoring program, including development of tools, performance standards, and completion of corrective action.
* Assists in the audit and monitoring of HCP-related company activities.
* Review business requests for sponsor ships and exhibits.
* Maintain robust repository of analysis and reports.
* Assist with live and online training activities and collection and maintenance of company training data.
* Conducts bench testing/auditing of business activities to confirm that compliance controls are operating effectively.
* Leverages data analytics and investigative techniques to identify compliance trends, assess risks, and share actionable insights with key stakeholders.
* Serves as back up support for aggregate spend tracking and reporting activities, including managing the process for collecting, reviewing, and validating data for CMS Open Payments submissions.
* Maintains current knowledge of federal and state transparency laws and requirements.
* Supports investigations of potential violations of law or company policy and/or ethical standards related to healthcare ethics and compliance matters, provides competent reports on the results of the investigations, and assists with the determination of corrective actions and the implementation of follow up actions.
* Owns and administers the HCP engagement management system (e.g., ETHOS/Steep Rock), including system configuration, user access management, workflow optimization, and ensuring data integrity across all compliance tracking processes.
* Maintains understanding of AI applications and data management best practices in compliance operations, including how machine learning can support benchmarking, pattern detection in HCP engagement data, and automated compliance monitoring.
* Supports business stakeholders with day-to-day compliance activities, including reviewing HCP engagement requests, conducting FMV assessments, and managing payment tracking and reporting workflows.
* Performs other duties as assigned/requested.
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* SUPERVISORY RESPONSIBILITIES:

*** No supervisory responsibilities
** EDUCATION/EXPERIENCE/KNOWLEDGE &

SKILLS:

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* Education:

*** Bachelor’s degree in related discipline and 9 years of related experience; or
* MS/MA degree in related discipline and 7 years of related experience; or
* Equivalent combination of education and experience
* Healthcare Compliance Certificate a plus.
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* Experience:

*** Experience in the pharmaceutical and biotech industries. Specific expertise in the best practices of healthcare compliance and auditing.  Finance audit experience is a plus.
* Familiarity with the legal principles of FDA advertising and promotion regulations, the False Claims Act, Anti-Kickback Statute, Physician Payments Sunshine Act (Open Payments), OIG guidance, and the PhRMA Code required.
* Experience with Steep Rock HCP engagement system, audit &…