Records & Filing Specialist

This job posting is only for candidates that are NOT current employees of Sandoval County. If you are a current employee, you must apply using the Workday Jobs Hub which can be found in the navigation menu on the left side of the screen when you log into Workday.

Department:
Records & Filing Pay: $17.90-$21.59

Close Date: 07-29-2026.

GENERAL

PURPOSE:

Under close supervision, performs assigned support work providing information and services to customers of the Clerk’s Office within a highly visible, high volume customer service area of Sandoval County; provides general clerical support work at a counter, teller window, or over the telephone; provides the public with explanations and interpretation of policies and procedures; assists with a variety of forms; maintains a variety of routine accounts or logs associated with area of assignment;

operates a computer and/or calculator and types various forms and logs; performs other duties as assigned.

• High School Diploma/GED Certificate from an accredited institution and three (3) months of basic clerical support and bookkeeping experience that includes data processing and exposure to customer service functions.
• Valid New Mexico Drivers License.

Supervisor varies by position; does not exercise supervision over lower level staff.

• Meets and greets visitors to the department; responds to questions or requests as appropriate; explains information to the public, including requirements related to County and State policies and procedures; provides forms to be filled out; and explains the process for obtaining various licenses, certificates, registrations, and forms.
• Operates a variety of office equipment including copy machine, calculator, computer, scanner, facsimile machine, and computer peripheral equipment.
• Directs individuals to various locations including other governmental agencies, as needed; and takes messages and/or refers individuals to other staff within their assigned area or in other County departments.
• Creates and updates records; audits and corrects data as appropriate; registers participants for programs and/or permits; files and retrieves information via hardcopy and/or electronically.
• Accesses, navigates, and performs on-line updates to automated applications or utilizes various computer applications to accomplish work; assists individuals in completing applications and various forms by answering questions or filling in responses; prints, distributes, accepts, audits, processes and files applications, forms, and other documents, verifying completeness, accuracy and timeliness; returns, approves, and accepts forms such as applications, registrations, forms, and complaints;
  
  and answers public questions related to procedures and policies.
• Creates and updates files, statistical logs, and other documents with current information; reviews and verifies accuracy and completeness of a variety of information and records to include documents; and performs basic research or investigation to determine or verify information.
• May schedule appointments; processes daily mail; scans, creates, stores and discards documents, files, or other information per County, State and Federal guidelines or as directed; maintains records and files; types informational documents, forms, and statistical data; and develops basic letters, memos, and reports in assigned area.
• Opens and operates equipment including OCE machine, credit card machine, microfilm, typewriter, receipt and label printers.
• Provides assistance in searching and obtaining records for the general public and businesses; executes public record requests via email, US Postal Service, telephone, in-person, Federal Express, UPS and fax.
• Conducts cash handling transactions; balances cash drawer; ensures checks, cash, account and credit card transactions are accurate.
• Issues marriage and business licenses; executes the renewal process for business licenses; processes all incoming and outgoing office mail; processes index and recording of electronic files; and plat recordation.
• Performs other job-related duties as assigned.

• Operational characteristics, services, and activities of assigned area and department, including business/industry principles and practices related to work assigned.
• Basic office practices such as basic math, typing and related duties.
• Basic accounting principles and practices related to job duties.
• Automated accounting and other on-line tracking systems.
• Basic techniques in data verification and data entry and proper coding of documents.
• Record keeping practices.
• Principles of customer service and public relations.
• Basic research methods and report presentation.
• Arithmetical computations adequate to correctly perform work.
• Effective communication principles and practices including oral and written communication.
• Modern office procedures, methods, and equipment including computers, computer applications such as word…