Director of Student Support Services

Student Services Director

This position reports to the Assistant Vice President for Student Affairs. The SSS Director shall provide the leadership necessary to make available a comprehensive SSS project for students, accomplished in partnership with academic department chairs, college administrators, community agencies, and other colleges. Responsibilities include assisting low-income, first-generation students and students with disabilities on Adams State University's campus throughout reach, programming, and academic assistance.

Administrative Oversight

• Ensure compliance of the SSS project according to the US Department of Education requirements, including the Higher Education Act, program regulations (EDGAR) and Office of Management and Budget (OMB)
• Promote the SSS mission within the University by participating in leadership meetings and providing long-term strategic planning to optimize student retention outcomes.
• Recruit, hire, and supervise qualified SSS personnel and Summer Scholars faculty.
• Partner with the university's established tutoring and career centers to coordinate the development, implementation, and evaluation of specialized supplemental instruction, mentoring, career services, and Summer Scholars components.
• Effectively manage the grant budget, inventory of equipment, and other properties in accordance with federal regulations.
• Lead the development of the grant proposal and submit all periodic reports to the US Department of Education and the university on the mandated timetable.
• Regularly engage in professional development and serve on university committees as assigned.
• Serve as a Campus Security Authority (CSA) as federally mandated under the Clery Act.

Individual Student Services

• Maintain a caring, inclusive atmosphere conducive to the academic and personal success of all program participants.
• Lead the identification and selection of eligible students, specifically managing the pipeline and interview process for the Summer Scholars program to ensure enrollment mandates are met.
• Coordinate with university academic advisors to ensure participants receive accurate guidance while providing supplemental academic workshops and support as needed.
• Manage and maintain accurate student participation data utilizing Blumen for federal Annual Performance Reports (APR) while ensuring seamless data reconciliation with the Workday enterprise system.
• Lead the development and maintenance of all program forms, brochures, and Individual Action Plans (IAPs) designed to optimize long-term retention.
• Employ appropriate conflict management skills to effectively manage disagreements or challenges that may arise with students or staff.

• MA or MS in Education, Counseling, or Public Administration preferred.
• Experience in higher education academic advising, coordination, counseling, supplemental instruction, or teaching.
• Demonstrated experience working with students from diverse backgrounds, specifically low-income, first-generation students, and individuals with disabilities.
• Experience in personnel supervision and fiscal management of complex budgets.
• Proficiency in managing student data and compliance reporting
• Familiarity with US Department of Education federal regulations, including EDGAR and OMB circulars.
• Ability to work honestly, effectively, and collegially with employees, students, and the community.

Salary and Benefits:

The salary range for this position is $63,200 - $75,800, commensurate with education and experience. In addition to salary, Adams State University offers a competitive benefits program including medical, dental, vision, disability insurance, flexible spending accounts, life insurance, and retirement savings plans.

How to Apply:

All interested candidates must submit application materials electronically through Adams State University's Workday application portal. No other format of application material will be accepted.

Please Submit:

• A letter of application that specifically describes your qualifications and professional experience related to the position.
• A current resume or CV
• An unofficial transcript – please submit with the Resume section of the…