Prison Education Program - Senior Advisor

Senior Advisor

This is a twelve-month, at-will, full-time position with primary responsibility for recruiting incarcerated students, facilitating the transition of students to an assigned advisor, and supervising and training advisors with the primary responsibility of recruiting incarcerated students, managing student records and advising incarcerated students in two-year associate, four-year bachelor, and MBA degree programs offered by the Prison Education Program (PEP). The Senior Advisor will supervise advisors to develop student support mechanisms appropriate for correspondence courses.

This individual will work directly with people and provide high customer care while fostering supportive relationships with new and current print-based correspondence students. This individual will work directly with incarcerated students for a significant portion of the job. This individual will work collaboratively with the staff of the PEP, correctional facilities, and other educational institutions to provide quality off-campus, print-based undergraduate and MBA programs.

This individual will report to the Director of the Prison Education Program.

Assist the Director of the Prison Education Program in providing leadership and direction for the program by performing the following responsibilities:

• Supervise, mentor, and train Advisors within the Prison Education Program.
• Support the Program Coordinator in developing and maintaining relationships with external agencies and correctional partners.
• Assist the Director in evaluating academic processes, including instruction, advising, and student support services, and recommend continuous improvements.
• Coordinate scholarship opportunities in collaboration with the Director.
• Support other Prison Education Program operational needs as assigned.
• Perform other duties as assigned.

• Serve as the primary Pell advisor, assisting students with recruitment, admissions applications, FAFSA completion, registration, degree planning, and transfer credit evaluations.
• Facilitate the transfer of Ohio University students into Adams State University programs.
• Advise incarcerated students pursuing associate, bachelor's, and MBA degree programs through print-based correspondence coursework.
• Coordinate orientation for incoming Pell students in collaboration with the Program Coordinator.
• Pursue short-term and long-term recruitment, advising, retention, and student success goals.
• Serve as the primary point of contact for outreach and recruitment efforts with incarcerated individuals at correctional facilities, providing follow-up as needed.

• Collaborate with the Financial Aid Office to support Pell-eligible students throughout the financial aid process.
• Work with Prison Education Program Advisors to develop and implement recruitment, marketing, advising, and student engagement strategies.
• Collaborate with Adams State University faculty and campus departments to resolve student concerns related to correspondence and Pell-supported courses.
• Report student information to appropriate university offices, including Financial Aid and the Registrar.
• Coordinate advisor travel to correctional facilities to support recruitment efforts.

• Align transfer advising processes with university policies while addressing the unique needs of incarcerated students, including transfer agreements, course articulation, and admissions support.
• Develop, implement, and maintain efficient processes that streamline admissions, registration, and course completion.
• Develop and maintain records management systems, processes, and procedures supporting Pell, correspondence, and non-degree-seeking students.
• Create, implement, and update advising and recruitment policies and procedures.
• Ensure institutional processes support the appropriate use of veterans' educational benefits.
• Ensure advising, recruitment, and operational processes comply with university policies and procedures.

• Bachelor's degree from a regionally accredited institution and a minimum of two (2) years of relevant professional experience.
• Ability to collaborate and work with other units regarding issues of diversity and community.
• Ability to communicate with key senior management, faculty, and administrators regarding issues that impact justice-involved students.
• Ability to exercise discretion, confidentiality, and excellent judgment in responding to conversational, sensitive, and/or emotional issues and situations.
• Ability to assess, design, implement, and evaluate effective programming and policies as related to this position.
• Ability to work well independently and follow through on projects with minimal direction.
• Ability to effectively administer and coordinate a variety of concurrent and ongoing activities.
• Ability to interact professionally and effectively and collaborate with diverse constituencies.
• Ability to recruit,…