Student Success Coordinator

Position Summary:

The SSS Student Success Coordinator is primarily dedicated to student onboarding, financial aid navigation, career exploration, and leading peer-mentorship programs. This role directly targets the non-cognitive and social barriers facing underrepresented students by fostering personal strengths-awareness, self-regulation, collaborative relationships, and constructive decision-making to ensure a deep sense of campus belonging and long-term persistence.

• Non-Cognitive Strategy Development: Design and facilitate workshops addressing non-cognitive critical needs, including study environments, time management, self-advocacy, test anxiety, and building a growth mindset among student participants.

• Mentor Supervision and Training: Recruit, train, and oversee three (3) part-time Peer Mentors. Coordinate both small-group and individual motivational mentoring options to guide incoming students through institutional protocols, campus procedures, and social integration.

• Financial Literacy & Guidance: Provide clear, proactive financial aid guidance. Collaborate directly with the ASU Financial Aid Office and the School of Business to host required financial/economic literacy workshops covering debt management, FAFSA completion, credit monitoring, and loan repayment structures.

• Career and Major Exploration Counseling: Partner closely with the ASU Career Services department to deliver coordinated career counseling that assists undecided or first-generation students in selecting appropriate majors early, preventing extended timelines to graduation. Collaborate with Career Services to implement career exploration, while directly coordinating sophomore leadership components, service-learning modules, graduate school preparation workshops, and off-campus site visits.

• Plan of Action (POA) Support: Assist participants in establishing the career, personal, and financial literacy objectives within their individualized Plans of Action (POAs). Review student engagement data during monthly check-ins to make sure students balance work-family commutes with academic commitments.

• Campus Engagement and Event Coordination: Coordinate student activities and co-curricular programs to boost campus involvement. Address cultural dissonance and demographic isolation by providing identity-safe spaces, networking environments, and links to institutional resources like the ASU Counseling Center.

• Data Collection & Participant Logging: Systemically track, monitor, and record student participation rates, event attendance, and mentorship contact hours within the BLUMEN database to ensure alignment with TRIO grant metrics.

• Recruitment & Summer Scholars Bridge Program: Support the intake, interview rubric evaluations, and identification of the 175 grant participants. Collaborate with residence hall staff and summer instructors during the 3-week Summer Scholars Bridge Program to ease the transition of new students.

• Bachelor’s degree in Education, Counseling, Social Work, or related field

• Experience addressing postsecondary educational standards, equity policies, and socio-emotional and structural barriers that directly impact undergraduate retention.

• Minimum 1 year of professional experience advising college-level populations or equivalent.

• Minimum 1 year of experience collaborating and coordinating alongside multiple student service divisions (such as Financial Aid, Housing, Career Services, and Counseling Services).

• Working knowledge of economic/financial literacy frameworks.

• Master’s degree in Education, Counseling, Social Work, or related field.

• Experience in database and student data systems.

• Individuals from backgrounds similar to the target…