Senior Loan Servicing Specialist

About First Southwest Bank

First Southwest Bank is a mission-driven, locally owned community bank committed to improving Southern and rural Colorado’s social and economic landscape. We are honored to have earned a Community Development Financial Institution (CDFI) designation from the U.S. Treasury and to be the only CDFI bank serving Southern and rural Colorado.

We are seeking new team members who are driven to succeed, eager to take on new challenges and open to collaborating with diverse colleagues. At First Southwest Bank, you will find room to grow and advance your career whether you are a recent graduate or a seasoned professional. Even if you do not find a job opening here that suits your professional profile but feel convinced that you have value to bring to our team, please contact our HR department at

• Comprehensive Medical, Dental and Vision Insurance
• Professional Development & Career Advancement
• Generous Paid Holidays & Time Off
• 401k Retirement Savings Plan
• Employee Mortgage & Rental Assistance Low-Interest Loan Programs

Pursuant to Section 504 of the Rehabilitation Act of 1973, First Southwest Bank ensures that individuals with disabilities are not denied access to services, programs, or activities due to their disability. We strive to provide equal access and opportunities to all participants and staff.

In accordance with Title VI of the Civil Rights Act of 1964, First Southwest Bank prohibits discrimination on the basis of race, color, or national origin in its programs and activities.  for more information about Title VI and your rights (Opens in a new Window).

First Southwest Bank provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FSWB will provide reasonable accommodations for qualified individuals with disabilities.

If you cannot submit an application because of incompatible assistive technology or a disability, please contact us at

Location: Cortez, CO Rate of Pay: $20.25 to $28.00 Status: Accepting Applications

Location: Alamosa, CO Department: Loans/Operations Rate of Pay: $22.27 to $26.75 Status: Accepting Applications

Responsible for delivering an exceptional customer experience during every interaction, to every customer, every time. This position requires an ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner while discovering, anticipating and meeting their personal financial needs through knowledgeable presentation, active promotion and competent delivery of services. Also responsible for business development, consumer loans, customer management when necessary, deposit product and business solution sales, administrative support, credit structure and negotiations.

• Primarily focus on deposit growth and consumer loan growth for branch.
• Expert knowledge of deposit account documentation and bank's core systems. Include consumer loan processes and documentation in accordance to First Southwest Bank Loan policy.
• Provides help to all customer requests including debit cards, online banking, bill pay, etc.
• Responsible for all account maintenance duties.
• Takes advantage of every opportunity to cross sell bank services (loan and deposit), recognizing situations that suggest a need for specific products and taking positive steps to promote such opportunities by explaining the customer benefits of the proposed services.
• Manages customer’s portfolio and services relationships.
• Participates in cross‑selling referral program daily in order to maintain and exceed goals set by First Southwest Bank.
• Completes all required reports in an accurate and timely manner.
• Participates in all departmental meetings.
• Actively participates in community and business functions/groups to ensure a positive image…