Driver, Transportation & Logistics, Transportation

Department:
Community Services

Pay: $16.26-$18.72

Close Date:

GENERAL

PURPOSE:

Under general supervision, provides a variety of daily transportation services for senior clients to and from congregate meals sites, medical appointments and scheduled activities; makes meal deliveries to homebound clients in assigned areas of the County; packages and sorts meals and products for meal deliveries to satellite sites and local routes; ensures proper temperatures of meals; checks on and ensures the well-being of the homebound clients during meal delivery;

and notifies supervisor of changes or concerns related to client health and well-being.

• Education and Experience:
  
  High School Diploma/GED Certificate from an accredited institution and previous driving experience with a clean driving record for the past year; prefer some experience transporting clients to and from appointments/activities and/or making deliveries associated with a regular commercial or home delivery routes that includes customer service contact.
• Required Licenses or
  
  Certifications:
  
  Valid New Mexico driver’s license or ability to obtain a valid New Mexico driver’s license within 30 days of hire.
• Additional Requirements:
  
  Ability to maintain a valid New Mexico driver’s license State of New Mexico Care Giver Screening Background Check Pre-employment drug and alcohol screening This is a safety- sensitive position subject to random drug testing in accordance with Sandoval County Personnel Rules and Regulations Article XIII Drug and Alcohol Policy and Testing-Drug Free Workplace.

Position reports to the Senior Center Supervisor and does not exercise supervision over lower level staff.

Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides a variety of transportation services to senior citizens as needed/assigned including daily transportation of senior clients to and from their home to congregate meal sites, authorized medical appointments and other authorized activities
• Assists senior clients to and from transport vehicle and into or out of homes, senior centers, doctor’s offices, grocery stores and other assigned locations
• Ensures adherence with established driver safety guidelines
• Ensures that an assigned van or vehicle is not placed in operation until passenger and wheelchair restraints are properly fastened and/or until meal containers or other goods being transported are properly secured
• Provides customer services to senior clientele in a courteous and professional manner
• Addresses customer concerns and complaints courteously and in a timely manner
• Informs supervisor of problems, complaints, schedule changes, or concerns promptly
• Provides sufficient information to ensure that such issues can be addressed in an appropriate, effective and timely manner
• Assists with daily meal preparation and food trays and sorting for meal route and deliveries
• May provide assistance in the kitchen, utilizing various kitchen utensils and cleaning agents
• Makes daily deliveries of meals to homebound clients
• Monitors and maintains correct temperatures of food by keeping food in the containers provided during transport
• Delivers meals to clients on route, greets them and checks to see how they are doing and assesses their overall well-being
• Notifies supervisor of any concerns or changes to clients well-being
• Performs a variety of related office support functions such as responding to e-mails and voice messages
• Conducts Map Quest research to ensure appropriate driver directions
• Coordinates vehicle maintenance
• Updates and maintains a variety of files and records associated with area of assignment
• Communicates with the supervisor regarding issues related to scheduling
• Monitors day-to-day vehicle performance and maintenance to ensure safety, sanitation, and upkeep of vehicles
• Ensures the cleanliness of vehicle at all times
• Arranges for regular vehicle maintenance per manufacturer's requirements
• Verifies readiness of on-van fire extinguishers and first aid kits
• Maintains required daily records or logs including mileage,…