Relief Registration Clerk I​/II

Maniilaq Association is a P.L. 93-638 Native/Indian Preference/EEO Employer

Registration Clerk I:
Interviews patients or their representative to get personal and insurance information. Verifies insurance information with appropriate insurers. Enters and updates this information into the computer. Contacts insurers by phone to pre‑authorization when required. Provides on‑call coverage for ER registration as scheduled. Reports directly to the Patient Financial Services Director.

Registration Clerk II:
Interviews patients or their representative to get personal and insurance information. Verifies insurance information and obtains pre‑authorization and/or pre‑certification as needed. Enters and updates this verified information into the computer. Assigns chart numbers from Medical Records listing and prepares charts. Provides Medicaid information to new parents and assists with obtaining Medicaid number. Provides on‑call coverage for ER registration as scheduled.

Reports directly to the Patient Financial Services Director.

• Accomplish the efficient and orderly registration of patients in Cerner Millennium, ensuring accurate patient information is collected and insurance benefits and eligibility verified. Update existing Cerner patient profiles.
• Directs patients to the appropriate areas of services.
• Accept patient payments and route billing inquiries to the appropriate Revenue Cycle personnel.
• Refer patients with no third‑party coverage to the Alternate Resource Specialists.
• Travel occasionally for enrollment fairs to the eleven villages.
• Provide registration support to the Administration Assistants in the eleven villages as requested.
• Report to the Patient Financial Services Director and receive training and mentorship from the Lead Registration Clerk.
• Periodically review the job description semi‑annually with the employee to ensure alignment of duties.

• All duties of Registration Clerk I.
• Perform daily cash reconciliation of payments collected and submit to the Finance Department.

• High School Diploma or equivalent.
• Good customer service skills and team player.
• Healthcare background preferred but not required.
• Good telephone etiquette for interaction with the public and insurance companies.
• Typing speed at least 25 words per minute on a computer.
• Ability to sort alphabetically and numerically.
• Ability to prioritize and carry out daily duties in a timely and accurate manner with minimal supervision.

• High School Diploma or equivalent.
• RPMS experience with basic Microsoft Word and Excel.
• Minimum two years’ experience in tribal healthcare.
• Demonstrate mastery of Registration Technician I responsibilities.
• Good customer service skills.
• Good telephone etiquette for interaction with the public and insurance companies.
• Typing speed at least 25 words per minute on a computer.
• Ability to prioritize and carry out daily duties in a timely and accurate manner with minimal supervision.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be considered an exhaustive list of all responsibilities, duties, and skills required of personnel in this job, and the employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment.

To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet those conditions.