Reservations Supervisor - Denali National Park; Doyon JV - Denali - Visitor Transportation System
Job Description & How to Apply Below
Location: Denali National Park
Aramark - - - Responsibilities:
Supervise, support, and mentor Reservations Agents to ensure high-quality customer service and accurate booking practices.;
Train new team members on reservation procedures, SMS system use, customer communication standards, and park policies.;
Oversee daily reservation operations including campground, bus, park pass, and tour bookings.;
Ensure accurate entry of reservations, modifications, cancellations, and payments in the SMS system; monitor occupancy and escalate issues.;
Coordinate with Central Reservations and other departments; maintain communication and support guests during peak periods.
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