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Student Success Manager
Job in
Utqiagvik, North Slope Borough, Alaska, USA
Listed on 2026-02-17
Listing for:
Ilisagvik College
Full Time
position Listed on 2026-02-17
Job specializations:
-
Education / Teaching
Education Administration, School Counselor, Special Needs / Learning Disabilities, Youth Development
Job Description & How to Apply Below
REPORTS TO:
Dean of Students
WORK SCHEDULE:
Monday through Friday 8:30am - 5:00pm
COMPENSATION: $86,452.11/year + DOE + Benefits, Exempt Regular Full-Time Position
CLOSING DATE:
Until Filled
Ilisagvik College is rooted in the ancestral homeland of the Iñupiat. As an institution, we are "Unapologetically Iñupiaq." This means exercising the sovereign inherent freedom to educate our community through and supported by our Iñupiaq worldview, values, knowledge, and protocols. The Iñupiaq way of life is woven into our curriculum, programs, activities, and daily interactions within Ilisagvik College and our community partners.
SUMMARY OF POSITION:
Under the supervision of the Dean of Students, the Student Services Manager assists with the development and implementation of Iḷisaġvik College's student-centered programs for prospective and new students.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Provides direct supervision and leadership to assigned staff to ensure effective performance and alignment with organizational goals.
* Assist with the development and implementation of Iḷisaġvik College's student-centered program, wellbeing initiatives, and services for both in-person and online students
* Support Academic Affairs with the First Year Pathway (FYP) and Student Mentoring Advocating Referring Total Success (SMARTS) program by reaching out to new and first-year students - both in person and online - during the summer before the term begins, and regularly and frequently during the fall and spring semesters.
* Contribute to the evaluation and assessment of first year initiatives and other program activities by collecting and analyzing data.
* Coordinate tutoring services for students, including identifying tutors, tracking tutoring hours, outreach to faculty regarding tutoring services available for students, and outreach to students - both in person and online.
* Plan and coordinate programs that assist with retention, persistence, and graduation for both in-person and online students.
* Coordinate and lead one or more parent and family information sessions and/or events each semester (fall and spring) for in-person as well as online student parents to share information on college academic programs and student wellbeing initiatives.
* Provides early onboarding for all newly admitted students - both in person and online - who are degree seeking.
* Support the development and execution of the summer bridge program as well as tutoring support.
* Meet with the Student Government Association, attend meetings, and provide support as needed.
* Assist the Executive Assistant to Student Services with testing responsibilities, including serving as a proctor for placement tests, etc.
* Serve in the on-call rotation for Student Services
* Serve as the Confidential Resource for Title IX inquiries.
* Complies with College policies, procedures and administrative directives, as well as state, federal, and local laws, regulations, and ordinances.
* Performs other related duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES:
* Three years' work experience with special educations and/or working with people with disabilities, or a combination of education and experience.
* Three years' experience in education or closely related setting with a demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support.
* Working knowledge of relevant state and federal laws including FERPA, HIPAA, ADA, and Title IX.
* Demonstrated professional work experience in group settings and in substance abuse interventions.
* Demonstrated professional work experience serving as community liaison.
* Possess excellent organizational and communication skills, both oral and written, and exercise sound judgment and decision-making.
* Skilled in organizing resources and establishing priorities.
* Demonstrated ability to interact effectively in a multicultural environment.
* Ability to work flexible hours, including weekends.
* Valid driver's license and ability to provide clean DMV report prior to employment.
* Ability to obtain First Aid and CPR certifications within 30 days of employment.
* Ability to pass a pre-employment…
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