Senior Academic Coordinator - Robotics Institute

Senior Academic Coordinator

Carnegie Mellon University's Robotics Institute is seeking a senior academic coordinator to support undergraduate programs (and secondary support for graduate programs). The coordinator serves as a key resource for students, faculty, and staff by coordinating academic operations, admissions support, program administration, and event logistics to ensure a high‑quality educational experience.

• Coordinate undergraduate academic programs, including additional majors and minors, admissions processes, and course offerings.
• Advise undergraduate students on registration, curriculum requirements, academic policies, and resources; help them navigate university systems.
• Serve as the first point of contact for prospective undergraduate students, supporting inquiries, admissions, and application processes.
• Assist with graduate program admissions coordination and recruitment activities as needed.
• Maintain and update student records, databases, reports, and program documentation.
• Coordinate course schedules, room assignments, course descriptions, textbook orders, and academic calendar updates.
• Prepare reporting and provide information to faculty, advisors, and academic leadership (e.g., student status, enrollment, major declarations, transfer credit review).
• Support faculty and program leadership with curriculum reviews, marketing content, student handbook updates, and special projects.
• Collaborate with central university services on student records, enrollment, advising, and declarations of major.
• Plan and coordinate academic events such as orientations, open houses, recruiting fairs, graduations, and outreach programs.
• Contribute to alumni engagement initiatives and academic outreach activities.
• Provide administrative and project support to the Manager of Academic Programs and the Education Team.
• Consideration of comparable education and experience may be given.
• Other duties as assigned.

• Associate's Degree required.
• 3–5 years of administrative support experience.
• 3–5 years of higher education experience.
• 3–5 years of student services experience.
• Strong oral and written communication skills.
• Strong problem‑solving and reasoning skills.

• Ability to maintain composure when dealing with difficult situations and individuals.
• Ability to meet deadlines, work under pressure, and handle frequent interruptions.
• Ability to pay close attention to detail, maintain accurate records, and prioritize multiple tasks.
• Ability to understand and follow directions.
• Visual acuity for extended computer use, data analysis, and document review.
• Walking, standing, bending, and lifting occasionally required.
• May be required to travel to and work at various campus locations.
• Required to work normal business hours; evening and weekend work may occasionally be required.

This is a hybrid position, requiring three days per week on campus with the remainder remote. Candidates must be able to work in person in Pittsburgh on a regular basis.

OSHA Hazardous Materials Safety Training.

• Comprehensive medical, prescription, dental, and vision insurance.
• Generous retirement savings program with employer contributions.
• Tuition benefits.
• Paid time off and holidays.
• Life and accidental death and disability insurance.
• Free Pittsburgh Regional Transit bus pass.
• Access to the Family Concierge Team.
• Fitness center access.

Pittsburgh, PA

Academic Program Support and Coordination

Staff – Regular

Full time

Hourly

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.