Pharmacy Technician Trainee - Intermittent

Pay Range: $25.00 - $30.04

Under direct supervision of a pharmacist, provides technical support to the pharmacists and the Department of Pharmacy Services. Provides confidential and frontline support to customers at the pharmacy window and waiting rooms.

• Monitors refrigerator temperatures.

• Supports the pharmacist
  • Retrieves medications from shelf of Scriptpro robot (if available), counts medications, and labels containers under the supervision of the pharmacist.
  • Cleans and refills the Scriptpro robot, and Kirby Lester daily and as needed.
  • Orders and replaces stock in the pharmacy.
  • Retrieves and interprets medication orders; performs pharmaceutical calculations; enters orders into pharmacy computer system for pharmacist’s review.
  • Labels, fills and delivers medication to appropriate patient care locations.
• Maintains equipment and performs required recordkeeping
  • Conducts inventory, orders, receives and stocks drugs and supplies.
  • Performs restocks and cleans the IV Hood before and after compounding, cleans the entire IV room daily and performs other scheduled cleanings.
  • Maintains log of hood pressures and notifies maintenance of insufficient air flow.
  • Refills the emergency room Pyxis machine and files proper paperwork.
  • Fills out appropriate paperwork when preparing and delivering controlled substances.
  • Receives and triages information requests; researches and provides information where appropriate, referring other inquiries to the pharmacist.
  • Retrieves expired, recalled or discontinued medications from stock and patient areas; discards or returns to stock as appropriate; completes corresponding documentation.
  • Assists in documentation of unit‑specific procedures and quality assurance activities under Pharmacist review.
• Assist customers
  • Answers telephone and takes requests for prescription refills from patients. Contacts patient’s providers when prescription has no refills.
  • Communicates with patients at the pharmacy window and directs traffic within the pharmacy and waiting room.
  • Triages patient questions: answers questions when appropriate, refers other requests to a pharmacist.
  • Gives patients a courtesy call at 10 days, returning prescriptions to stock when they are not picked up by patients within two weeks; processing prescriptions through software to reverse billing.
  • Dispenses prepared refill prescriptions under the supervision of the pharmacist.

• Checks crash carts for used, outdated, or recalled drugs and replenishes them as needed.
• Keeps pharmacy areas clean, neat, and well organized.
• Monitors refrigerator temperatures.
• Other duties as assigned.

• Alaska license as Pharmacy Technician is required at hire.
• Valid Certified Pharmacy Technician Certification is required within one year of hire.
• Clinical Competency required within 3 months of hire and subsequently every three years.
• High Risk Competency required within 3 months of hire and subsequently every three years.

• 1-2 years of customer service experience, healthcare or related experience preferred.

• Drug names and strengths, generic equivalents, pharmaceutical and medical terminology and pharmacy law.
• Computer systems as well as knowledge of operation and capabilities of all automated equipment within the pharmacy as well as those in satellite areas.

• Sterile compounding skills.
• Hazardous drug handling.
• Basic math skills required to calculate dosages.

• Communicate with patients verbally in person and on the phone.
• Multitask with constant interruptions and adapt to changes in workload and work schedule.
• Work cooperatively with all health‑system and pharmacy staff and deal with difficult people.
• Set priorities and solve problems and respond quickly in emergencies.

• Work Shift:
  
  OT 8/40