Patient Access Representative II, Baptist Clay

Baptist Clay is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a full-time opportunity, Saturday
- Monday 6:45 am - 7:15 pm.

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare experience Required
• 1-2 years Insurance experience Required

• High School Diploma Required
• High School

• Insurance Experience
• Customer Service Experience

Clay
- Main Building
1771 Baptist Clay Dr
Fleming Island, Florida, 32003

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to theannual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.