Centralized Scheduler

Centralized Scheduler

Comm Well Health all cities,AK Description:

Make a difference where it matters most. Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At Comm Well Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.

What you’ll do:

• Answer incoming calls promptly, providing excellent customer service and accurate information about clinic services.
• Schedule medical, dental, and behavioral health appointments by assessing service type, provider, urgency, and appointment details.
• Collect and verify patient demographic, identity, insurance, and other required information; provide instructions such as fasting or documentation needs.
• Manage scheduling tasks, including referrals, rescheduling due to provider changes, and outreach to patients from reports or staff requests.
• Maintain a professional and organized workstation while supporting additional duties as assigned.

What we’re looking for:

• Bilingual
• High school diploma or GED
• 1-year computer skills to include Microsoft Word, Excel and email
• Knowledge of medical terminology

• Impact: Be part of a team that delivers life-changing care to underserved populations.
• Balance: Enjoy a supportive, flexible environment that values your well-being.
• Growth: Access continuous learning, advancement pathways, and leadership development.
• Recognition: Your voice matters. At Comm Well Health, every team member "colleague" is seen, heard, and valued.

• Medical, dental & vision insurance – affordable plans with options that meet your family's needs
• 401(k) with matching – invest in your future with confidence
• Generous PTO – enjoy time off with paid holidays, emergency leave, and vacation accruals
• Employee assistance program (EAP) – support for your mental, emotional, and financial wellness
• Career growth – on-the-job training, certification support, and advancement opportunities

At Comm Well, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The value of valuing" by recognizing each person's worth, perspective, and contributions.

Comm Well Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.