Ops Family Support Worker

Requisition No: 883956

Agency:
Department of Health

Working Title:

OPS FAMILY SUPPORT WORKER -

Pay Plan:
Temp

Position Number:

Salary: $15.75-$16.25 Hourly

Posting Closing Date: 09/25/2026

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Position Title - OPS FAMILY SUPPORT WORKER, Position Number -

Job posting category (Open Competitive)

• Part-time position 25-29 hours.
• Time sheet and EAR entry within the required time frame.
• Subject to emergency duty in the event of a natural disaster
• Completion of all mandatory or assigned trainings within the required time frame.
• Counsel women in the WIC clinic.
• Receive a caseload of WIC clients and make routine periodic contacts with all clients assigned.
• Give basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. She also helps mothers prevent and handle common breastfeeding concerns.
• Available outside usual 8 to 5 working hours to new mothers who are having breastfeeding problems.
• Respect each client by keeping her information strictly confidential.
• Keep accurate records of all contacts made with WIC clients.
• Work in outlying clinics as assigned.
• Refer mothers, according to clinic-established protocols, to the: WIC nutritionist or breastfeeding coordinator, lactation consultant, the mother’s physician or nurse, public health programs in the community, or social service agencies.
• Attend and assist with breastfeeding classes and breastfeeding support group as assigned.
• Attend & participates in monthly staff meetings, in-service trainings, other staff development activities and breastfeeding conferences/workshops as appropriate.
• Accurately complete all forms such as leave & attendance records, etc. by required deadlines 90% of the time.
• Read assigned books and materials on breastfeeding that are provided by the supervisor.
• Assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned.
• Other duties assigned by the supervisor.

• Work approximately 25-29 hours per week.
• Knowledge of Microsoft Applications.
• Knowledge of States of Florida Personnel Rules and applicable Florida Statues.
• Ability to communicate effectively both in writing and orally.
• Ability to prepare accurate reports timely.
• Ability to work collaboratively within a team environment.
• Skilled at data entry.
• Skilled at being able to prioritize and organize a heavy workload.
• Detailed-oriented.
• Skilled at exceptional customer service.
• Ability to lift up to 25 lbs.

Minimum –

• Must have exclusively breastfed a baby for at least 6 months in the last 5 years of less.
• Must be willing to travel within Clay County.
• Should not have one or more of the following credentials:
  Registered Nurse (RN), Registered Dietitian (RD), Licensed Dietitian/Nutritionist (LD/N), or International Board Certified Lactation Consultant (IBCLC).
• Must be willing to be on-call at night or weekends (up to 9pm at night and weekends 9am to 9pm).
• Must be able to lift and carry a minimum of 25lbs over uneven ground unassisted.
• Must have a valid state driver’s license.

• Participant on the WIC program.

Florida Department of Health Mission, Vision, and Values:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

To be the Healthiest State in the Nation.

• I nnovation:
  We search for creative solutions and manage resources wisely.
• C ollaboration:
  We use teamwork to achieve common goals & solve problems.
• A ccountability:
  We perform with integrity & respect.
• R esponsiveness:
  We achieve our mission by serving our customers & engaging our…