Housekeeper Dillingham, AK

Job Description

GCI’s Housekeeper will perform various housekeeping tasks for guest lodging facilities at GCI’s Agulowak Retreat. Maintain adequate inventory of linens and cleaning supplies, stock guest snack and beverage items, set up daily coffee/tea service in guest buildings. Interact with guests ensuring a quality experience.

• Perform daily housekeeping tasks including changing bedding, cleaning bathrooms, sweeping, straightening guest rooms, common areas, and kitchens.
• Launder bedding and linens and keep an adequate inventory of clean linens for guest use.
• Perform periodic window cleaning, dusting, sweeping, mopping, and other deep cleaning tasks of guest facilities.
• Assist Server & Housekeeper as needed.
• Set-up and maintain daily coffee/tea service in all guest cabins.
• Stock beverage coolers and guest snack items.
• Wash dishes associated with guest beverage service, ensure an adequate supply of clean dishes for guest use.
• Light and maintain fireplace and woodstoves in guest facilities.
• Periodically straighten guest common areas, decks, and sauna building throughout the day.
• Interact with guests and assist them in taking advantage of Retreat activities.
• Answer telephone and take messages for Retreat guests and staff.
• Assist with organization and maintenance of Retreat supplied guest outdoor apparel.
• Assist in maintaining Retreat flowerpots and beds.

• ACCOUNTABILITY
  - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES
  - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION
  - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION
  - Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE
  - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• CUSTOMER FOCUS
  - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY
  - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS
  - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• SAFETY & SECURITY
  - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY
  - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.

• High School diploma or equivalent.
• Minimum of one (1) year of experience in a position with a similar range of duties and responsibilities.
• Completion of the following company provided courses within 30 days of start date:
  • First Aid/CPR/AED certification.

• Telecommunications experience.
• Other relevant telecom industry or job specific certifications.

• This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.

• This position requires living and working at a remote Alaskan retreat for a period of approximately five (5) months (room and board provided).
• Transportation to and from the retreat requires traveling by small aircraft and/or boat.
• Must be willing and able to work seven (7) days per week.
• Position is physically demanding, requiring daily long hours of standing, moving, bending, and reaching.
• Some duties involve exposure to cleaning agents, solvents, chemicals, and working outdoors in various Alaskan weather conditions.
• Must be physically capable of safely and effectively performing a variety of functions involving moving, transporting, positioning,…