Job Description & How to Apply Below
Aramark
- Denali Park Road
- Responsibilities:
Team Supervision & Leadership:
Assist in managing front desk staff, including front desk agents, night auditors, and guest service representatives.;
Guest Service & Problem Resolution:
Address and resolve guest complaints, inquiries, and special requests in a professional and efficient manner.;
Front Desk Operations:
Oversee day-to-day operations of the front desk in the absence of the Front Desk Manager.;
Administrative Support:
Assist with preparing daily, weekly, and monthly reports, including occupancy statistics, revenue reports, and guest satisfaction metrics.;
Training & Development:
Help with onboarding new front desk staff, ensuring they are familiar with the hotel’s standards, software, and operational procedures.
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