Banquet Captain

Company Description

Perched in the heart of Telluride’s Mountain Village, Madeline Hotel & Residences, Auberge Collection is a luxurious alpine retreat that blends the spirit of the Rockies with Auberge’s signature warmth and sophistication. Surrounded by the majestic San Juan Mountains, the resort features 83 guest rooms, suites, and 71 private residences, each offering elevated design and sweeping mountain views.

Madeline pairs unrivaled ski-in/ski-out access with curated amenities, including Crest Club, the newly debuted private ski club, a dedicated Ski Valet, the Alpine Swim Club with heated pool and outdoor lounges, a full-service spa, fitness center, and an open-air ice rink. Distinctive dining experiences include the mountain-inspired Black Iron Kitchen + Bar and the elevated aprés destination, Timber Room. Following a dramatic property-wide redesign in 2021, Madeline invites guests to experience modern mountain luxury in one of America’s most iconic alpine destinations.

The targeted compensation range for this full time, non-exempt position is $25.00/hr + Tips. The position offers a competitive compensation package presented by Auberge Resorts Collection.

Job Description

Step into the spotlight as our Banquet Captain and be the conductor of unforgettable events, where your passion for service transforms ordinary moments into extraordinary celebrations. As the Banquet Captain, you will lead with precision, grace, and an unwavering commitment to creating lasting memories.

• Maintain good rapport with clients
• Coordinate the delivery of requested equipment and food for meeting rooms with other departments
• Oversee set up, and implementation of resort special events
• Coordinate with Food & Beverage outlining all needs for events
• Attend all functions, managing staff for the event, overseeing smooth implementation
• Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all Hotel function space and names of rooms; all styles of meeting and banquet room settings.
• Communicate changes to banquet staff.
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flip charts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
• Coordinate with the Event Management and Sales team on the set up of table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, and so forth) as specified by group and in accordance with departmental standards. Assist with the setup of routine audio/visual equipment, such as LCD projectors and screens
• Breakdown function areas as scheduled in accordance with departmental procedures.
• Coordinate deep cleaning of event spaces with the housekeeping and food and beverage teams
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
• Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.
• Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.
• Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.
• Perform other duties as assigned, including assisting other departments on an as-needed basis

Qualifications

• Experience at a luxury hospitality property
• High school Diploma or equivalent education, Bachelor's Degree preferred

• Must be of minimum age to serve alcohol.

• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain…