Test Analyst

Job Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

• Impact – The work you do here matters to millions.
• Growth – Philadelphia is growing, why not grow with it?
• Diversity & Inclusion – Find a career in a place where everyone belongs.
• Benefits – We care about your well‑being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia – increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors.

OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.)

that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions.

The Test Analyst is responsible for supporting a team tasked with overseeing testing functions for the OPAL ERP and DW/BI project. The team’s focus areas include financial and grants testing; and procurement and supply chain testing. These are permanent exempt positions that will move to maintenance and support after the project is complete. The purpose of this position is to work on a team that will analyze the requirements of the project and refine them, work with a team of implementation consultants to design the system, conduct initial user acceptance testing, train city personnel, help to integrate the system with other city software and launch the software in phases.

After the project is launched, an optimization phase where the team will analyze and implement changes to improve the performance. As the ERP is a Software as a Service (SaaS) model there will be a continual need to support, test and train new functionality every 3 to 6 months.

Essential Functions

• Develop and support detailed test plans and strategies.
• Coordinate with development teams to ensure thorough testing of modules and applications.
• Work with functional and OIT counterparts to develop testing workflows, system, integration, user acceptance, and…