Site Operations Lead - Level 2 or 3

Northrop Grumman Job Opportunity

At Northrop Grumman, employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way.

Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

This position description does not represent a current opening but may be used to identify candidates with skills and experience for positions within Northrop Grumman that frequently become available. Candidates who express an interest may be considered for future positions at Northrop Grumman.

The Ground-Based Midcourse Defense (GMD) Fire Control / GMD Communications Network (GCN) Site Operations Lead provides expert technical direction and day-to-day support for a team of ~10 GFC/GCN System Operators. Working together with the Site Lead and Deputy Site Lead, the Operations Lead ensures flawless execution of all GFC/GCN operational activities, from training and qualification to anomaly resolution and support of major system transition events.

This position is located at Fort Greely, Alaska and will be filled at Level 2 or Level 3, depending on education and relevant technical experience.

• Initial Training & Qualification
• Oversee initial qualification training for new System Operators.
• Create, maintain, and update Qualification Training Records in response to system upgrades or process changes.
• Continuation Training
• Develop and facilitate monthly GFC/GCN training events: gather input, develop slide decks, present material, and field operator questions.
• Conduct routine proficiency evaluations, assess performance, and deliver targeted feedback or remedial training.
• Documentation & Process Improvement
• Contribute to the development, review, and maintenance of operator checklists, work instructions, and related documentation.
• Identify opportunities to improve operational efficiency or reduce the possibility of errors.
• Drive implementation of approved changes.
• Anomaly Investigation & Support
• Assist the Site Lead, Deputy Site Lead, and Ops SME in investigating anomalies: document issues, collect data, perform limited troubleshooting, and prepare Reach-back Requests for external assistance
• Cutover and Transition Support
• Serve as Site Transition Director during asset cutovers and major system transitions, ensuring all participants understand objectives, possess required documentation, and remain focused on correct execution.

Level 2:

• Minimum 2 years of relevant technical experience with Bachelors of Science; 0 years with Masters

Level 3:

• Minimum 5 years of relevant technical experience with Bachelors of Science; 3 years of relevant technical experience with Masters

Both levels:

• Active Secret clearance with eligibility for Top Secret clearance at the time of application.
• CompTIA Security+ or equivalent to meet DoDM 8140.03 Information Assurance technical certification requirements.
• Strong proficiency with the bash shell, common Linux commands, the File system Hierarchy Standard (FHS), and Linux file management.
• Solid understanding of Cisco routers and switches, including routing protocols, IP addressing, and VLANs.
• Ability to read, write, and follow technical documentation to reliably execute system tasks.
• Proven ability to interpret log files, monitor active processes, and analyze performance metrics to diagnose and resolve anomalous behavior.
• Excellent communication skills; capable of translating technical concepts for diverse audiences.
• Willingness to support On-the-Job Trainers in preparing new trainees to become qualified GFC/GCN System Operators.

• Experience working with GFC and GCN systems/applications
• Hands-on experience with Cisco hardware, Active Directory, VMware, and/or Solar Winds network monitoring platform.
• Practical experience on Red Hat Enterprise Linux (RHEL) platforms.
• Additional networking or Linux certifications such as CompTIA Network+, Cisco CCNA, or Red Hat RHCSA.

• Play a pivotal role in a mission-critical defense system.
• Support a skilled team while shaping training and operational standards.
• Work alongside industry leaders, government partners, and frontline warfighters.

Primary Level Salary Range: $83,400.00 - $. The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be…