Field Director – Regional and Government Accounts, Payers

• Field Director – Regional Payer US Regional and Government Accounts Johnson & Johnson Health Care Systems Inc. Strategic Customer Group Inc. is recruiting for a Field Director, Regional and Government Accounts – Payers for the West US Region, covering key Commercial Payer Accounts in the following states:
  California, Hawaii, Alaska, Arizona, Oregon, Washington and Nevada.
• The Field Director leads, collaborates, and directly manages an external team of Strategic Market Directors who are fully accountable for, and have primary responsibilities for the JJIM portfolio across Commercial, Medicare, and Medicaid Payers.
• Ensure product access and profitability within Commercial Health Plans, PBMs, and State Medicaid Accounts through direct interaction, coaching and guidance of their direct reports.
• Serve as a thought leader and expert resource for specific areas of expertise in the local market, across the Johnson & Johnson Innovative Medicine therapeutic areas and portfolio of products.
• Navigate alignment with internal Value, Access, and Pricing and brand teams on strategies to achieve product access.
• Counsel on contractual terms and determine corrective action to remediate any identified deficiencies or reported disputes.
• Ensure that customized business plans, strategic goals and objectives, and account plans are developed for each stakeholder that aligns with Regional, National, and Company goals.
• Communicate strategically to highlight initiatives, activities, and achievements that bring positive visibility to the organization.
• Responsible for managing operational aspects of their teams (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs.
• Hire, develop, assess, train, and motivate team members to achieve business and professional developmental goals and objectives.

• BA/BS degree required.
• Three to five years of account management experience required.
• Three or more years of people management experience within healthcare required, preferably within pharmaceutical, medical/surgical or device account/sales management required.
• Experience leading a customer-facing team, managing multiple projects simultaneously and effectively leading and developing direct reports is strongly preferred.
• Experience in health plans, payer contract negotiations, and contract implementation is strongly preferred.
• Johnson & Johnson therapeutic area and product knowledge preferred.
• Prior experience working with key stakeholders at the Director and Senior Management level preferred.
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time preferred.
• Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgment preferred.

Demonstrates expertise in account management and people management within the healthcare sector, with a focus on payer contract negotiations and strategic communication. Proven ability to lead teams, develop customized business plans, and ensure product access and profitability across various payer accounts.

• Account Management Experience
• People Management Experience
• Payer Contract Negotiations
• Healthcare Industry Knowledge
• Team Development and Training

• Account Management
• Payer Contract Negotiation
• Strategic Planning
• Budget Management
• Performance Management

• Leadership
• Communication
• Coaching
• Collaboration
• Problem-Solving

• Healthcare
• Pharmaceutical
• Medicare
• Medicaid
• Commercial Health Plans

• AI Technologies
• Business Planning Tools