Rock Climbing, Zip Line, & Excursion Guide

Skagway Rock Climbing And Zip Line Guide Job Description

As a Rock Climbing/Zipline/Hiking guide, your main responsibility is to carry out the company's mission of providing clients with a safe, enjoyable, and educational wilderness experience. You will lead clients on their respective tours at the rock climbing and zip line site safely and enthusiastically with an ultimate goal of satisfied passengers at the end of each trip.

For over 30 years, Alaska Mountain Guides and our affiliates have been a premier guiding service in Southeast Alaska and around the world! Our Skagway based programming offers a variety of outdoor adventures geared primarily towards guests visiting via cruise ships.

• Prior guiding, leadership, and tourism experience is helpful
• Must be able to lift up to 60 pounds repeatedly throughout each day
• Must be able to carry loads over uneven ground
• Must possess strong work ethic and a positive attitude
• Must be able to work well with up to two other guides on a tour
• Must be comfortable speaking to large groups of people
• Must be able to handle back-to-back tours throughout the day
• Must be currently certified or willing to obtain certifications in 1st Aid and CPR at minimum (WFR or WEMT preferred)

• Employees must bring pants that follow uniform colors (navy blue, blacks, greys, dark greens, & brown)
• Employees should bring a water-resistant jacket (water-proof recommended) in black or navy blue.

• Responsible for safety of up to twelve guests throughout entire duration of tour
• Responsible for following a strict daily schedule
• Responsible for cleanliness and maintenance of gear, trail and staging areas/kiosk
• Responsible for communicating all incidents to Site Manager
• Responsible for communicating all gear and vehicle issues to manager
• Must be a good communicator with the willingness to entertain their guests
• Must possess the desire to continually improve your knowledge on the area as well as hard/soft skills required for the job
• Must always be clean, well groomed, courteous, honest, and reliable
• Must possess a positive attitude that is friendly, considerate, strong, and energetic
• Must be willing to work as a strong team member, assisting in the maintenance of group morale
• Responsible for entering hours daily in our online timesheet system
• Guides report to the Skagway Site Manager

Employees will be called on to participate in a variety of activities associated with the climbing and adventure park sites and operation, as well as residential upkeep. Routine maintenance at the climbing and zip sites includes course and route inspections, maintenance and route cleaning, documentation of inspections, trail work, and area development. Daily operations also include vehicle cleaning and washing as well as other maintenance.

Employees may be called on to share driving responsibilities and potentially other part time office duties. Driving is an important part of the program and guides will be expected to not only be safe and abide by all local and state driving regulations, but also to be entertaining for our guests. The drive to and from the climbing/zip site is an opportunity to enhance the guest's experience by providing historical and interesting information about the town, its history, the beautiful outdoors surrounding us, and other types of trips and programs that the guests can participate in within the AMG.

Employees may also be called on to participate in Haines-based long trip programs at any time. The opportunity to gather additional experience in any of these programs is a privilege. One of the key elements of the AMG and IWLS structure is the use of staff from Skagway for programs generally operating out of Haines. The ability to be flexible with schedules and adapt to changes, sometimes with short notice, is a requirement and expectation of your employment.

All new employees must participate in Guide School Courses provided through the International Wilderness Leadership School (IWLS) for your chosen discipline (rock, zip, rafting, etc.). IWLS is an accredited, recognized leader in experiential education. These courses will develop your technical, decision making, and leadership skills. Successful completion of these courses will grant you IWLS certifications. These skills are transferrable and can be used with any similar employer or even for recreational purposes.

For over 30 years, our clients have been participating in the same courses — often gaining college credit.

IWLS courses for Alaska Mountain Guides Rock, Zip and Hike Guides:

• IWLS Rock Climbing & Rappelling Guide School, 7 days
• IWLS Ziplining Guide School, 7 days (unpaid)
• IWLS Hiking Guide School, 1-2 day (unpaid)
• IWLS Wilderness First Responder - 10 days (only required for Trip Lead positions - WFR cost)
• 1-2 days paid training (Emergency Response, Dock Rep training, etc). You may be required to cross train and take additional training to expand your opportunities and provide greater…