Front Desk Associate - Fleming Job Tanaina Alaska USA,Outdoor/Nature/Animal Care

Position: Front Desk Associate - Fleming Island
Location: Tanaina

Description

Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Fleming Island resort as a Front Desk Associate.

Starting Rate: $14.00/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)
PERKS AND BENEFITS:

Opportunity for ADVANCEMENT! You will be eligible to apply for:
- Our Unleashed Leadership Academy, where you'll receive hands-on leadership training for the next steps in management with Supervisor and Assistant Manager opportunities company wide!
- Our Dog Training Academy, with a scholarship to become a certified Dog Trainer (aka Canine Behavior Specialist)!
- Our Grooming Academy, with a scholarship to become a certified Professional Pet Groomer!
Complimentary Pet Day Camp – Bring your dog with you to work!
30 Days of Complimentary Pet Boarding (non-holidays)
On-demand pay with Daily Pay
Discounted Veterinary Care and Grooming Services (per location)
Dog/Cat Adoption Assistance
Fitness Reimbursement
Paid Time Off (both full-time and part-time status)
401(k) Savings Plan with Company Match
Health, Dental and Vision Insurance (full-time status)
Employee Assistance Program (EAP) with added mental health benefit, available to all employees

ESSENTIAL FUNCTIONS OF OUR FRONT DESK ASSOCIATE INCLUDE:

This is not your normal front desk job! Get ready to ensure a positive first interaction by welcoming pet parents and their pets (our 'guests') as they enter the resort while smiling and conversing
Organizing and processing check-ins and check-outs
Walking our four-legged friends for drop off and pickup and coordinating suite placement while ensuring all needs are met
Answering in-coming phone calls; listening, and responding to voicemails; and responding to emails- all in a timely, problem-solving manner
Completing cashier and point of sale operations
Communicating and following through with pet parent and resort leadership requests
Maintaining cleanliness of the entrance way and lobby, including the restrooms
Responsible for maintaining, cleaning, and supporting the cat room (per resort routines)
Acting as a liaison to veterinary service team; veterinary appointment status and arrivals.
Responsible for taking off and putting on harness

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