Quality Coordinator; NE

Are you an individual who can drive the execution of quality processes and monitor effectiveness through KPI’s? The Quality Coordinator position requires strong leadership competencies with a wide variety of experience in change management, operational analysis, and business process improvement. Join our growing team in York today!

• Train, mentor and coach current and new quality auditors as well as plan, lead, and a coach a team of Quality Auditor’s on a daily basis.
• Serve as an initial point of contact for both internal and external customer requests.
• Ensure sufficient quality audit resources are available and provide ongoing & efficient resource planning & allocation.
• Ensure all quality audits on designated processes, area’s or departments in line with customer or company criteria both quantity and content wise are performed.
• Ensure First Article Inspections (FAI) and associated reporting is carried out within the agreed SLA’s.
• Initiate quality improvement initiatives or support quality improvement projects.
• Ensure periodical (daily, weekly monthly & quarterly) internal and external quality reports are accurate and distributed to the correct audience.
• Promote best practices on quality of product or process to quality auditors and operational staff.
• Maintenance & creation of Quality Control related documentation (WI’s QR’s and SOP’s).
• Other duties as assigned.

• Experience in Quality auditing in a transport/warehouse environment.
• Knowledge of operational processes and quality auditing.
• Knowledge using computers and MS office.
• Able to communicate in the languages used in the area.
• Capable of performing internal audits.

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.