Front of House Supervisor - tAKo Cantina

Front of House Supervisor - tAKo Cantina

Front of House Supervisor -
tAKo
Alaskan Cantina

About Us:

At Northern Hospitality Group, our vision is simple:
Share Alaska with the world. Our mission is to transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska.

Our Core Values
:
Be Legendary, Be Honorable, Be One Team.

Job Summary:

We are seeking an energetic and service-driven Front of House (FOH) Supervisor to support the daily operations of tAKo Alaskan Cantina. The FOH Supervisor assists in leading shifts, coaching team members, ensuring the "Gold Standard" guest experience, and maintaining efficient, organized service.

This is an hourly leadership position ideal for those looking to take the next step toward management. The FOH Supervisor works closely with the FOH Manager and General Manager to ensure consistency, quality, and excellence throughout every shift.

• Perform opening, mid, and closing duties as assigned.
• Oversee dining room flow, guest seating, and team coordination during service.
• Ensure all FOH stations are clean, stocked, and organized.
• Identify opportunities to improve efficiency, service quality, and guest satisfaction.

• Deliver exceptional hospitality and model professional guest interaction.
• Resolve guest concerns promptly, with empathy and professionalism.
• Monitor service quality and assist staff during high-volume periods to ensure smooth operations.
• Coach and mentor servers, bartenders, and hosts to uphold company standards.
• Participate in staff training, development, and performance feedback.
• Communicate effectively with FOH and BOH teams to maintain seamless service.
• Assist management in enforcing company policies and procedures.

• Monitor inventory levels and assist with deliveries and restocking.
• Ensure compliance with all sanitation, alcohol, and safety regulations.
• Observe alcohol service practices to ensure responsible service.
• Support implementation of company initiatives and operational improvements.

• High school diploma or equivalent required; some college preferred.
• At least 1 year of experience in a supervisory or lead role in a high-volume restaurant.
• Strong leadership, communication, and organizational skills .
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Positive attitude, professionalism, and commitment to teamwork.
• Must have or obtain current TAPS and Alaska Food Handler or Serv Safe certifications.
• Must be legally authorized to work in the United States.

• Hourly position; pay commensurate with experience.
• 401(k)
• Health, dental, and vision benefits available to eligible full-time employees.
• Paid time off.
• Employee discounts on meals and in-house products at all NHG locations.
• Opportunities for advancement into management roles within our growing organization.
• Supportive, team-oriented work environment.

Northern Hospitality Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization. Hiring decisions are made based solely on qualifications, merit, and business needs at the time.

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may change at any time with or without notice.