Location: Copper Center
Gift Shop Clerk
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Creating lasting memories with loved ones is a meaningful part of travel. Whether guests are celebrating a birthday, anniversary, or simply enjoying a getaway, they often look for souvenirs that capture the spirit of their experience. Our retail locations help make that possible. In select locations, Gift Shop Clerks not only assist guests with finding the perfect keepsake, but also provide helpful guidance and serve espresso and coffee drinks to help start their day off right.
ResponsibilitiesProvide product knowledge while assisting and directing guests.
Operate cash registers while performing financial transactions and balancing cash drawers including end-of-day accounting duties.
Generating maximum sales while providing excellent customer service and work environment.
Communicates and coordinates with multiple departments in a friendly and professional manner.
Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.
Contributes to the overall display and presentation of the products in the store including stocking, and replenishing merchandise.
Keep work areas organized, clean, and sanitized.
RequirementsMust pass a pre-employment background check.
Minimum age of 18 years is required to reside in company housing, where available.
Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities
Ability to lift 50 lbs./23kg.
Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
Ability to stand/walk/work on feet for a minimum of 8 hours per day.
BenefitsTravel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience – Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
About Holland America/Princess Alaska-Yukon Land OperationsWe're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment.
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