Job Description
Our client currently seeking a Service Now Developer. This position is for a Service Now developer who will be in charge of implementing new forms, workflows, flows and/or scripting in order to produce a working process for customer use. A Service Now developer is responsible for the Service Now platform of an organization, which supports IT service management to automate business processes.
The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform.
A Bachelor’s or Master’s degree in Computer Science or related field.
Bachelor’s degree and minimum 8 years of relevant experience in software or infrastructure engineering and architecture, including Service Now.
Additional years of relevant experience will be considered in lieu of Bachelor's degree.
Required Skills- A minimum of 3 to 5 Years of working experience in Service Now app development and experience with areas such as:
Service Portal, ITSM, ITAM, ITOM and CMDB - Experience with Workflow / Flow designer
- Expert level understanding of Service Now Platform & its capabilities
- Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, JSON, XML)
- US citizenship is required and able to obtain federal security clearance
- Strong written and verbal communication skills
- Strong interpersonal skills, customer-focused attitude and ability to deal with ambiguity
- Proven team player and team builder
- Service Now training and Certifications
- Experience with ITIL, Service Management, scripting, HTML and CSS
- Advanced understanding of object-oriented Java Script - Knowledge of Discovery and CMDB, including best practices for managing and scaling the CMDB
- Good understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Demonstrated ability to influence and consult including providing options with pros, cons and risks around key technical decisions during design and implementation
- Strong organizational skills and understanding of the Project Management lifecycle
- Must be US Citizen
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