Discovery Engineer

Hi, Our client is looking for an Senior Service Now Developer
-Philadelphia, PA below is the detailed requirement.

Job Title: Senior Service Now Developer

Location: Philadelphia, PA

Job Description:

• Bachelor's degree in Engineering, Computer Science, Information Technology, or related field 4 years of hands-on Service Now development experience
• Design, develop, and support Service Now applications and platform capabilities with a focus on Discovery, CMDB, CSDM, and ITOM.
• Implement and maintain Service Now Discovery for accurate infrastructure and application dependency mapping.
• Configure and manage CMDB governance, reconciliation rules, identification rules, and health dashboards.
• Drive CSDM adoption and align CMDB data models with Service Now best practices.
• Implement and enhance ITOM modules, including Event Management, Service Mapping, and Discovery.
• Develop custom applications, workflows, integrations, and automation solutions using Service Now platform capabilities.
• Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, Flow Designer flows, and Integration Hub integrations.
• Design and develop REST/SOAP integrations with enterprise applications and third-party tools.
• Troubleshoot complex platform, discovery, and integration issues.
• Collaborate with architects, business stakeholders, and cross-functional teams to deliver scalable solutions.
• Participate in code reviews, platform upgrades, and release management activities.
• Hands-on experience with REST and SOAP integrations.
• Strong understanding of ITIL processes and Service Now platform architecture.
• Experience working with Service Portal and UI Builder is preferred.
• Knowledge of MID Server configuration and troubleshooting.
• Service Now certifications preferred:
  Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist Discovery, Certified Implementation Specialist ITOM.