Naturalist Tour Guide & Driver

Join the team in Skagway for an exciting customer service oriented position that involves driving guests participating in our adventure tours in Skagway, Alaska.

The Naturalist’s main responsibility is to carry out the company’s mission of providing passengers with a safe, enjoyable, and educational experience. The naturalist will escort guests in buses, vans, and airporter vehicles on a series of trips which travel around to local attractions, visit outdoor recreation sites, take scenic drives as far as the summit of Chilkoot Pass. Naturalists lead the guests through the entire tour, narrate during the drives, and assume responsibility for overall guest experience.

In addition to providing an enjoyable and informative tour for the guests, naturalists are also responsible for logistical aspects of the tour such as taking and counting tickets, helping to set up and take down the lunches, escorting guests to the restrooms, etc. Naturalists have the option to obtain a CDL license; CDL training is provided by the company.

Description of Guided Programs:
Skagway Adventure Hike, Gold Rush Scenic Drive, Skagway Extended Summit Drive, and various CDL and non-CDL driving.

Summit Drive:
Guest are met at the pier by the driver/guide. This is a narrated driving tour along the Klondike Highway to/from Carcross in the Yukon. Various roadside overlooks allow for multiple photo opportunities. Guides for this tour are expected to possess knowledge on a variety of topics in order to narrate and entertain guests for about 5 hours. We provide a bag lunch on this tour for all guests.

Passports are required for guests and guides on this tour.

Gold Rush Scenic Drive:
Your small, intimate group will board a van and drive through Skagway’s historic district and residential district en route to the backcountry and the gold rush era town of Dyea. On this excursion in Skagway, guides will share tales about Skagway’s time as a gold rush boom town and point out some of its historic buildings.

Other driving:
As mentioned above, this position is best thought of as a “utility guide” position. The majority of alternate tasks would include driving 15 passenger vans and 24 passenger buses for our Klondike Rock Climbing & Rappelling Adventure and our Adventure Park & Zip Line Adventure. Other tasks may include office support, dock repping (gathering other tours on the pier), and other miscellaneous tasks.

• Have and maintain a clean driving record in order to be insured by company automotive insurance.
• Must be a safe driver and obey all traffic laws.
• Responsible for following a strict daily schedule.
• Responsible for cleanliness and excellent maintenance of buses, tour equipment, and the locations that the tours visit.
• Responsible for communicating all gear and vehicle issues to maintenance staff.
• Complete appropriate driver checklists & paperwork at the end of each shift.
• Collect waivers, tickets and make sure all guests have signed waivers.
• Responsible for communicating all incidents to Haines Program Manager.
• Guest safety first, then entertain guests, educate guests, and last but not least engage guests with questions.
• Must at all times be clean, well-groomed, courteous, honest and reliable.
• Must possess a positive attitude that is friendly, considerate, strong, and energetic.
• Provide information about SE Alaska environment, history, and the surrounding flora and fauna.
• Must possess the desire to continually improve his/her knowledge and skills.
• Must be willing to work as a strong team member, assisting in the maintenance of group morale.
• Help load and unload guests and gear throughout the trips.
• Assist with other jobs/projects as needed by AMG administration, this may include but is not limited to:
  • Associated program maintenance needs.
  • Non-CDL driving of passengers or equipment.
  • Assist with grounds/lodging maintenance, cleaning, and general support.
• You may be required to cross train in other areas to assist with other tours.

• Be at least 19 years old by April 2024
• Must possess a valid passport and be able to enter Canada.
• Completion of company Driver training program.
• Must be willing to…