Ramp Agent; Ramper) Kotzebue

Job Description

The Ramp Agent is responsible for providing safe, efficient, and professional ground support for Qavvik Air operations at the Kotzebue base. This is a hands‑on position supporting passenger, baggage, cargo, aircraft, and facility operations in a dynamic aviation environment.

The Ramp Agent works directly with flight crews, Customer Service personnel, Operational Control, maintenance personnel, vendors, and other Qavvik Air employees to ensure aircraft are safely and efficiently prepared for departure and properly serviced upon arrival.

This position routinely requires work outdoors in Arctic weather conditions and around operating aircraft, vehicles, machinery, and ground‑support equipment. Safety, situational awareness, reliability, teamwork, and the ability to work independently are essential.

• Aircraft Ground Handling:
  • Marshal aircraft into and out of designated parking areas when trained and
  • Assist with aircraft arrival, parking, securing, and departure
  • Install and remove wheel chocks, cones, covers, plugs, and other aircraft ground equipment as appropriate.
  • Assist flight crews with aircraft loading and
  • Maintain awareness of aircraft movement, propeller hazards, jet blast, vehicles, equipment, passengers, and other hazards while working on the ramp.
  • Maintain Foreign Object Debris/Damage (FOD) awareness and conduct routine inspections of ramp and aircraft operating areas.
  • Immediately report aircraft damage, suspected damage, spills, safety concerns, or other abnormalities to the appropriate supervisor or flight crew.
  • Assist with positioning aircraft within the hangar or designated parking areas when trained and authorized.
  • Assist with approved aircraft ground‑support activities as

• Baggage and Cargo Handling:
  • Load and unload passenger baggage, freight, mail, supplies, and other
  • Transport baggage and cargo between aircraft, hangar, terminal/customer areas, vehicles, and designated storage locations.
  • Weigh baggage and cargo as required and provide accurate weights to appropriate Qavvik Air personnel.
  • Assist with sorting, organizing, staging, palletizing, and securing cargo for
  • Ensure baggage and cargo are routed to the appropriate aircraft, flight, customer, or storage location.
  • Exercise appropriate care when handling passenger baggage, medical equipment, freight, frozen goods, and other customer property.
  • Immediately report damaged, missing, improperly packaged, leaking, or otherwise questionable baggage or cargo.
  • Assist with maintaining accurate baggage and cargo counts when
  • Assist with the acceptance and storage of cargo in accordance with company
  • Handle hazardous materials only when appropriately trained, qualified, and authorized.

• Passenger Assistance:
  • Provide courteous and professional assistance to Qavvik Air
  • Assist passengers traveling between designated passenger areas and
  • Assist flight crews with safely directing passengers during aircraft boarding and
  • Provide additional assistance to passengers requiring mobility or other reasonable assistance.
  • Maintain positive control and situational awareness whenever passengers are present on or near the aircraft operating area.
  • Immediately notify appropriate personnel of passenger concerns or issues requiring additional assistance.

• Aircraft and Operational Support:
  • Assist flight crews with preparing aircraft for scheduled and unscheduled
  • Assist with loading company supplies, survival equipment, medical equipment, and other operational materials when directed.
  • Assist with aircraft cleaning and cabin preparation when
  • Assist with snow and ice removal from ramp, hangar, passenger, and operational areas using approved methods and equipment.
  • Assist with the movement and positioning of ground‑support
  • Operate company vehicles and ground‑support equipment only when properly trained, authorized, and qualified.
  • Assist with aircraft fueling activities only when appropriately trained and authorized by Qavvik Air.
  • Support charter and MEDEVAC operations assigned while respecting the responsibilities and authority of flight crews, medical personnel, Maintenance, and Operational
• Other duties as determined and needed by the company.

• High school diploma…