Administrative Assistant

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will execute office duties in support of our non-emergency medical transportation business including but not limited to routing, dispatching, and billing activities. The ideal candidate can problem‑solve and maintain processes in a fast‑paced environment to meet schedule and client requirements.

• Professionally administer and route all incoming calls in a polite, enthusiastic, and friendly manner.
• Develop, update, and maintain relevant office procedures.
• Dispatching tasks include calling drivers to inform them of pick-up and route modifications.
• Problem‑solving skills. Real-time investigation into solving client and driver issues.
• Complete driver duties in case of staffing shortage or possible service issues. This is needed on an infrequent basis.
• Assist with driver and vehicle compliance and inspections.

• High school diploma/GED preferred.
• Previous experience as an Administrative Assistant or in a similar position.
• Strong computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint.
• Highly organized with excellent time management skills and the ability to prioritize projects.
• Clean driving record (No more than 2 speeding tickets, No suspensions).
• Pass a drug test and background check.

Work Hours:

Monday – Friday; 10 AM – 2 PM as base schedule. There are times where schedule variation will be required based on business needs.

Pay: $13.00 per hour. Paid weekly. Training period 2-4 weeks at $12 per hour.