Senior Product Manager, Clinical Content

Job Description:

The Senior Product Manager, Clinical Content owns the product strategy, roadmap, and delivery for one or more product areas within the Clinical Content portfolio. This individual applies strong product management fundamentals — discovery, prioritization, experimentation, and measurable KPIs — to define and execute a roadmap that maximizes customer value and business results. The Senior Product Manager partners closely with engineering, design, data, and go‑to‑market teams to bring the roadmap to life, and serves as a subject‑matter expert and mentor to other product managers, contributing to the company's broader effort to modernize and scale the product management function around strong technology product management craft.

For this role, the portfolio is the company's ambulatory EHR and practice management platform, spanning the clinical documentation, ordering, e‑prescribing, scheduling, patient access, and revenue cycle workflows that physician practices and ambulatory organizations depend on daily; the Senior Product Manager therefore pairs strong product craft with domain fluency in ambulatory care delivery and healthcare interoperability. Own the product roadmap and backlog for one or more [Clinical Content product areas, from discovery through launch and post‑launch iteration.

Contribute to and help execute the product‑led growth (PLG) strategy for the product portfolio, identifying opportunities to expand adoption and usage through the product experience. Partner closely with engineering, design, and data teams to define and execute the roadmap and backlog, applying strong product management fundamentals (discovery, prioritization, experimentation, and measurable KPIs) to deliver an exceptional end‑to‑end user experience. Write clear product requirements, user stories, and acceptance criteria, and work with the VP/Director of Product Management and executive leadership to inform the broader strategic plan for business growth, including new product development and build‑vs‑buy‑vs‑partner input.

Maintain a deep, current understanding of prospects, customers, competitors, and partners (their strategic direction, pain points, desired integrations, and buying behavior) to inform product decisions, market positioning, and competitive differentiation. Define and track the product metrics that define success for the product area (activation, adoption, expansion revenue, retention, churn, and customer/patient satisfaction) and use them to drive continuous improvement. Coordinate product releases to ensure alignment between product, support, and service operations, and partner with finance, sales, and product marketing on go‑to‑market messaging, pricing input, and business models that support both sales-assisted and product‑led paths to revenue.

Support business and contractual discussions with partners specific to the market, as needed. Ensure regulatory and compliance requirements relevant to the product line are identified, accurate, and delivered within deadlines, partnering with legal, compliance, and regulatory affairs as needed. Establish and maintain a robust product lifecycle management framework, focused on modernizing aged products and building toward a scalable, extensible technology and platform architecture.

Contribute to forecasting and reporting on revenue, cost, and margin for the product area, and bring the discipline and rigor of sound business judgment to product decisions. Mentor and provide guidance to Product Managers and Associate Product Managers on strong product management craft (discovery, prioritization, road‑mapping, execution), helping them deliver high‑quality products within aggressive timelines regardless of subject matter. Perform other duties that support the overall objective of the position.

Bachelor's degree in business, computer science, biology, engineering, or a related field. An MBA, MHA or other advanced business degree is a plus. Or, any combination of education and experience which would provide the required qualifications for the position.

5+ years of progressively responsible experience in…