Airport Operations Support Specialist. Albany LilyLifestyle

As an Airport Operations Support Specialist, you will play a vital role in enhancing airport operations and ensuring exceptional passenger services. Your key responsibilities will include:

• Assisting passengers with check-in and boarding processes.
• Responding to customer inquiries through email and other communication channels.
• Handling baggage and coordinating effectively with baggage services.
• Monitoring flight schedules and providing real-time updates to passengers.
• Assisting in implementing security and safety protocols.
• Collaborating with the team to facilitate smooth operational workflows.
• Proactively identifying and addressing passenger needs.
• Learning and adhering to airport policies and procedures.
• Working closely with finance on billing and documentation processes.
• Demonstrating multitasking capabilities to meet deadlines.
• Providing prompt feedback and resolving customer issues effectively.
• Submitting timely activity reports to management.
• Exhibiting strong computer skills, particularly with MS Windows.
• Utilizing dynamic project management and collaboration skills.
• Maintaining a keen awareness of schedules and ensuring all tasks are delivered on time.

Please note that duties and responsibilities may change depending on business needs. We encourage those who thrive in a dynamic environment and are committed to excellent service to apply!