Hybrid Customer Success Leader — NRR
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Success Management -
Sales
Customer Success Management
Neptune Technology Group Inc. is looking for a Customer Success Manager to own the full commercial lifecycle from quote to renewal. You will lead a unified team across Customer Success, Sales Admin, and Customer Service, ensuring a coordinated account experience and strong net revenue retention.
You will partner with Sales, Revenue Intelligence, and Enablement to maximize value, while absorbing admin work to free Territory Managers for selling. Hybrid on-site 3 days per week in the US.
Join us at Neptune as our next Hybrid Customer Success Leader — NRR Growth in GA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in GA, United States.
This opportunity is part of our work in Management & Operations, Sales.
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